UAC Case Manager

Requisition #: req13130

Location: Holland, MI

Hours: Full-time (40 hours/week)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As an Unaccompanied Alien Children (UAC), Case Manager, you will be primarily responsible for helping children and families with the reunification process by conducting culturally sensitive home studies, assessments, referrals and case management services.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Provide culturally and linguistically appropriate comprehensive case management services;
• Maintain a caseload in compliance with contract terms and agency expectations;
• Maintain a home study caseload in compliance with contract terms and agency expectations;
• Assess potential placements for Unaccompanied Alien Children (UAC), to include but not limited to interviews and home study investigations;
• Perform home study assessments to include calls, interviews, home visits, and accompaniment to community resources, as needed;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements;
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families;
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
• Serve clients within the entire state of their respective branch as assigned;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor’s level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
• At least one (1) year of prior case management experience in child and family services;
• Must have a broad knowledge of basic principles, concepts, and methodology of social work as acquired through a Bachelor’s level degree;
• Bi-lingual English and Spanish, strongly preferred;
• Previous experience conducting home studies, strongly preferred;
• Demonstrated ability to service a difference group of clients, to include refugees or other minority families;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Knowledge of state, community and agency resources for victims of abuse;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Adheres to all agency and departmental safety procedures including reporting any unsafe practices, equipment and environment, and takes an active role in correcting the unsafe practice, equipment or environment through proper notification channels;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith and Mission Statement.