Family Crisis Response Supervisor

Requisition #: req12990

Location: Saco, Maine (York County)

Hours: Full-time (40 hours/weekly)

This position includes $1,500 Sign On Bonus!

Must reside in York County, Maine

Note: Internal candidates do not qualify for sign-on bonuses.

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The HOMEBUILDERS® program is an evidence-based model which has been rated as a Well Supported family preservation program by the Title IV-E Prevention Services Clearinghouse. Emphasis is on child safety and keeping the family together.

The HOMEBUILDERS® Supervisor is responsible for supervising the HOMEBUILDERS® team within the respective region and state. This individual will also be responsible for clinical supervision and management of the HOMEBUILDERS® Specialist position.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Adhere to all supervisor components in the HOMEBUILDERS® Standards;
• Manage, develop, and train the team, while providing weekly supervision;
• Build a cohesive team and maintain positive employee morale;
• Ensure agency policies and procedures are enforced through employee evaluations, conference request, time sheets, and reimbursement vouchers;
• Oversee the operations of the employee selection, hiring, training, disciplinary action, and orientation processes in accordance with agency expectations;
• Ensure that all direct reports adhere to the components in the HOMEBUILDERS® Standards;
• Available to receive referrals, provide consultation, and support 24 hours a day, 7 days per week, while ensuring client eligibility and intake sessions occur within 24 hours of referral;
• Provide coverage of the emergency and crisis system;
• Serve as a back-up to HOMEBUILDERS® Specialists, as needed;
• Consult with Specialists, management staff, and the consultant on issues regarding client, Specialists, and community safety, while also ensuring each client intervention plan addresses safety issues;
• Ensure HOMEBUILDERS® Specialists provide a range of clinical, concrete, and advocacy services consistent with the HOMEBUILDERS® model and the family’s values, learning styles, lifestyle, circumstances, and culture;
• Ensure HOMEBUILDERS® Specialists utilize the components of engagement and motivation enhancement strategies; research-based cognitive/behavioral strategies; a variety of teaching methods; a comprehensive, strength-focused assessment process; a collaborative goal setting and service planning process; provision of concrete goods and services (including transportation); advocacy; and assessment of goal progress in their work with families;
• Ensure all clinical documentation is completed and submitted as outlined in the HOMEBUILDERS® standards;
• Monitor model fidelity and program outcome data;
• Assist HOMEBUILDERS® Specialists with analyzing and interpreting performance data;
• Conduct quality assurance reviews of client records;
• Meet standard for ongoing client contact requirements, and ensure compliance with the respective state’s child welfare agency contract requirements;
• Review, revise and approve all documents sent to parties outside the office;
• Collect, review and approve expense reports and check requests for accuracy in accordance with agency guidelines;
• Meet contract guidelines for submission of billings, invoices, and service reports;
• Participate in community groups and build strong relationships within the local community;
• Maintain positive working relationships with the respective state’s child welfare agency staff and others in the community;
• Demonstrate flexibility with working hours outside of the normal business hours to meet the needs of the role to include some evenings and weekends, as needed;
• Complete other duties as assigned.

QUALIFICATIONS:

• Master’s degree in Social Work, Human Services, or equivalent field of study from an accredited college with two (2) years of experience working with children and families, preferably in family preservation and stabilization, or Bachelor’s degree in Social Work, Human Services, or equivalent field of study from an accredited college with four (4) years of experience working with children and families, preferably in family preservation and stabilization;
• Preferably one (1) year of experience supervising others and teams;
• Preferably active or able to obtain professional licensure issued by the state of the work location as a LCSW, or the following licenses: LICSW, LMFT, LP, LPEI, LPC, or LMHC, preferred; (Licensure not required in state of Maine);
• Must possess the ability to engage, develop, and maintain positive community relationships with a diverse group of individuals;
• Demonstrates excellent assessment, therapeutic and crisis intervention skills;
• Excellent verbal and written communication skills;
• Work well under pressure and adaptable to change;
• Computer and typing skills sufficient to perform essential job functions;
• Must live within sixty minutes of proximity to most families being served;
• Must have an ability to work flexible work hours to include some evenings and weekends;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the US to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith and Mission Statement.