Case Manager (Remote in FL)

Requisition #: req12981

Location: Orlando, FL (Remote in Florida)

Hours: Full-Time (40 hours/weekly)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

The Post Release Services (PRS), Case Manager is primarily responsible for Post Release Services (PRS) for Unaccompanied Children (UC) and families. This individual may be responsible for Home Study (HS) when program coverage is needed. This individual will also be responsible for helping children and families with resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision.

This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services;
• Maintain a caseload in compliance with contract terms and agency expectations as defined by program supervisor;
• Effectively maintain case capacity and trending of all caseloads;
• Conduct home visits in accordance with contract requirements, when needed;
• Conduct the reunification process by performing home study assessments as needed;
• Perform resource referrals, community connections, and case management services while utilizing trauma informed care throughout service provision;
• Conduct assessments tailored to the clients needs, while working collaboratively with the program supervisor;
• Assess potential placements for unaccompanied children (UC), to include but not limited to interviews, outreach to family in home-country, and home study investigations;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements;
• Provide psycho-educational information, referrals, outreach, advocacy, and support to children and families;
• Provide family stabilization counseling and assist qualified unaccompanied children in accessing services provided through TVAP services;
• Develop and maintain positive networking relationships with community partners and resources for families;
• Refer and connect families to available resources on an on-going basis;
• Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices;
• Serve clients within the entire state of the respective location, as assigned;
• Participate in mandatory training requirements and ongoing trainings monthly and annually to meet all federal, state, and agency expectations;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Participate in peer to peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Complete other duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree in Human Services, Social Work or related field of study from an accredited college with at least two (2) years of case management experience in child and family services or at least three (3) years of case management experience in child and family services, family preservation, kinship care, or refugee and immigration fields in lieu of education;
• Bilingual English and Spanish, Required;
• Demonstrated ability to service a difference group of clients, to include refugees or other minority families;
• Mature and stable judgment as well as sensitivity to various cultures and the unique history of refugees;
• Knowledge of state, community and agency resources for victims of abuse;
• Excellent verbal and written communication skills;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith and Mission Statement.

2024 Expansion Position