We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we’ve pioneered many firsts. Our passion to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

Essential Duties and Responsibilities

• Ensure thorough training is completed for current employees new to the quality control department and actively participate in ongoing training for current team members.
• Plans, prepares, and coordinates work schedules to provide adequate coverage and efficient use of personnel.
• Ensures that QC testing and proficiency testing is performed, recorded, and evaluated according to established guidelines.
• Responsible for sample management in the lab (routine, sensory, trial/validation/verification)
• Participate in interdepartmental meetings in support of laboratory operations.
• Participates in compliance related teams working towards the goal of continuous improvement.
• Monitor the quality of performance for direct reports.
• Write and review SOPs.
• Support OOS investigations.
• Provide direction to Chemists for troubleshooting analytical instruments, executing general/preventive maintenance, and performing operational qualification of lab equipment.
• Promote and maintain a clean and organized laboratory environment.
• Generate reports as required.
• Motivate team members while improving technical skills.
• Maintains close communication and interaction with the existing management and staff to ensure on-time dependable analysis, interpretation, and reliable data.
• Facilitate processes for hiring new employees and administer disciplinary actions as needed.
• Assess large scale projects through maintaining metrics as needed.

Knowledge and Skill Requirements

• Self-motivated, proactive team member to manage work within quality projects and timelines.
• Creative and detail-oriented with strong organizational skills
• Self-starter with good multi-tasking skills
• Solid understanding of cGMPs, cGLPs, and cGDPs.
• Strong personal integrity
• Ability to work flexible hours when needed.
• The ability to use experience and judgment to plan and accomplish goals.
• Comfortable working both independently without close supervision and within a team environment
• Exemplary communication skills, both verbal and written
• Job requires strict attention to detail and procedure, good mathematical and computer skills, solid analytical technique, and observance of cGMPs
• Chromatography experience (GC, HPLC) is a plus.

Competencies

• Confidence in interactions with multiple levels of management
• Ethics and Values
• Conflict management
• Confronting subordinates
• Customer focus
• Quality decision-making
• Interpersonal Savvy
• Personal Integrity

Supervisory Responsibility

The Supervisor has direct management responsibility for up to 15 team members.

• Must demonstrate good supervisory skills and excellent interpersonal skills for effective communication with subordinates, peers, and management.
• Effective at handling and resolving personnel conflicts in a proactive manner.
• Must demonstrate the ability to effectively coach, mentor, and motivate direct reports, resulting in a high-performing team with a focus on results and task completion in support of operational goals.
• Must demonstrate effectiveness in holding direct reports accountable for assigned tasks, work rules, and safety standards through a combination of positive and constructive reinforcement.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Chemistry or Biochemistry and a familiarity with standard concepts, practices, and procedures within the field of chemistry.
• At least three years of experience in a cGMP quality control laboratory.
• At least one year of leadership/supervisory experience.

PREFERRED QUALIFICATIONS:

• Laboratory experience in a cGMP manufacturing quality control laboratory
• Laboratory experience in a cGMP analytical quality control laboratory
• Previous experience participating in regulatory audits.
• Exposure to basic microbiological principles
• Experience with employee development planning.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)