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Job description
POSITION TITLE: FRONT DESK AGENT
REPORTS TO: Front Office Manager
POSITION SUMMARY: Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps hotel guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit‑checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Must be sales driven. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available rooms as well as activities and services of the property. Must enjoy customer service and willing to learn about the hospitality industry.
DUTIES AND RESPONSIBITILITES:
PREREQUISITES:
Education: High school graduate or equivalent.
Experience: Previous hotel‑related experience desired. Customer Service experience a plus.
Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, driving,'
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Work Location:
Work Remotely
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
Schedule:
Work setting:
Education:
Experience:
Work Location: In person
Full Time|Part Time
$32k-43k (estimate)
04/10/2024
04/24/2024
The job skills required for Hotel Front Desk Full Time / Part Time include Customer Service, Guest Service, Front Office, Housekeeping, Credit Card, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Front Desk Full Time / Part Time. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Front Desk Full Time / Part Time. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Front Desk Full Time / Part Time positions, which can be used as a reference in future career path planning. As a Hotel Front Desk Full Time / Part Time, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Front Desk Full Time / Part Time. You can explore the career advancement for a Hotel Front Desk Full Time / Part Time below and select your interested title to get hiring information.
If you are interested in becoming a Hotel Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Hotel Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Hotel Front Desk job description and responsibilities
Hotel Front Desk greet with a smile and offer necessary assistance to hotel guests.
03/05/2022: Bangor, ME
They work with management to organize the front desk and ensure that guests have a pleasant stay.
03/04/2022: Provo, UT
Hotel Front Desk Agent is a professional who is responsible for greeting guests in an efficient and courteous manner.
05/04/2022: Yakima, WA
They are responsible for the guest registration process and communication of hotel
05/08/2022: Lake Charles, LA
Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel.
04/18/2022: Louisville, KY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk jobs
They must have the ability to stand for long periods of time and knowledge of basic computer skills
04/02/2022: Juneau, AK
Being a good Hotel Front Desk must be approachable and attentive wih their guests.
02/21/2022: San Antonio, TX
Hotel Front Desk should be able to promote specific hotel services and offer suggestions.
05/04/2022: Syracuse, NY
Front desk employees need to be able to get along and work with a variety of people.
03/21/2022: New Haven, CT
Front office staff need to use different skills on technologies too, such as using the printers, fax machines and phone.
04/05/2022: Killeen, TX
Step 3: View the best colleges and universities for Hotel Front Desk.