Hotel Security Duties and Responsibilities:

Perform Surveillance:

The bulk of hotel security's day is filled with patrolling hotel grounds, parking lots, lobbies, common areas and hallways. They provide a sense of security to both hotel staff and guests simply by being present.

Escort People In/Out of the Hotel:

Hotel security is also responsible for escorting guests and hotel staff to and from the hotel.

Maintain Order:

Hotel security is often expected to maintain order among the different groups of guests. Occasionally the hotel has peak days/weeks with high volumes of guests and the hotel security will need to be on high alert during these times and maintain a certain level of order.

Report to Supervisors and Management:

Hotel security is responsible for reporting all suspicious activity to their hotel management. Hotel security should report current events in real time via their cellphone to management.

Investigate Disturbances:

Hotel security must be on call anytime during their shift to investigate disturbances reported by hotel staff and guests. This can include things like excess noise coming from a guest's room or reports of suspicious activity.

Hotel Security Skills and Qualifications:

Hotel security works discretely and can think clearly under pressure to handle disturbances and identify threats quickly. This position doesn't require any formal education, but we looking for applicants with the following skills:

• Security/military/law enforcement experience- it's helpful for hotel security to have previous military or law enforcement experience. At the very least, applicants should have previous security experience.
• Professional authority- hotel security should give off an authoritative impression upon both staff and guests. They should be good at giving orders and verifying that they are followed.
• Active listening skills- hotel security often listens to guests and staff as they are explaining disturbances. They need to be able to infer the true nature of the situation during potentially confusing conversations.
• Communication skills- speaking and writing clearly is essential for the hotel security job. Communication with guests and upper management needs to be clear in order for things to happen smoothly.
• Customer Service Skills- must be able to provide outstanding customer service and remember that we are in the hospitality field, which means putting our guests first and delivering superior customer service.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Experience level:

• 1 year

Schedule:

• 10 hour shift
• Holidays
• Night shift
• On call
• Overnight shift
• Weekends as needed

Work Location: In person