POSITION TITLE: ASSISTANT GENERAL MANAGER

CLASSIFICATION: FULL-TIME SALARY

SUPERVISOR: GENERAL MANAGER

PAY RATE: Based on Experience

*To apply please email your resume and cover letter (if available) to r.preston@rigbysec.com

JOB SUMMARY

Oversees all aspects of the hotel operations, including guest relations, front desk, housekeeping, maintenance, finances, teambuilding, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

 RESPONSIBILITIES AND DUTIES

The following duties and responsibilities are normal for this position; they are not to be construed as exclusive or all inclusive.

• Manages all aspects of the hotel in the absence of the General Manager.
• Approves plans, budgets, staffing, and general operating procedures for the rooms, housekeeping, maintenance, and security departments.
• Monitors the budget and directs corrective action as necessary to assure that budget goals are attained.
• Functions as an administrative link between and among departments.
• Monitors internal cost control procedures.
• Coordinates training programs.
• Assists the General Manager in developing and implementing long-range and annual plans, operating reports, forecasts, and budgets.
• Monitors safety conditions and employees’ adherence to safety procedures. Updates emergency plans and procedures and assures that effective training for these programs is conducted in all departments.
• Receives, investigates, and acts upon complaints from guests and employees.
• Assures that the hotel’s preventive maintenance and energy management programs are in use.
• Participates in on-going facility inspections throughout the hotel to assure that cleanliness, safety, and other standards are consistently.

• Performs other duties as assigned.

DESIRED MINIMUM QUALIFICATIONS

Education and Experience

• Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.

Necessary Knowledge, Skills, and Abilities

• Minimum of three years of hotel management or supervisory experience.
• Strong leadership and a professional image.
• Strong interpersonal, written, and verbal communication skills.
• Excellent decision-making ability and analytical skills.
• Knowledge of a variety of computer software applications.
• Ability to work a flexible schedule, including weekends and holidays.

Equal Employment Opportunity

Our hotel maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race, color, religion, religious creed, national origin, ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression, sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws.

 POSITION DESCRIPTION/NOTICE TO APPLICANT

Formal application, rating of education and experience; oral interview, and reference check; job-related tests may be required.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them for the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.