Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints or concerns promptly and professionally
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction

Experience:
- Previous experience in customer service or hospitality preferred
- Familiarity with hotel reservation systems and phone systems is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information

As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent communication skills, and attention to detail will contribute to providing exceptional guest experiences. If you are passionate about guest relations and have experience working with phone systems, we would love to hear from you. Apply now to join our team!

Job Type: Full-time

Pay: $13.50 - $14.50 per hour

Expected hours: 80 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Day shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Ability to commute/relocate:

• Marietta, GA 30067: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person