Job description

Best Key Supply is a fast-growing, multi-channel b2b e-commerce company serving an expanding market need. As a Front Desk Office Assistant, you'll play a vital role in our daily operations, supporting administrative functions and providing invaluable assistance to our customers with their orders and inquiries.

We invest in our people and our products while delivering the best customer service in the industry. Our ideal candidate is friendly, energetic, and eager for success. Company culture is important to us and we are looking for a positive like-minded individual to join our small team and grow with us!

Responsibilities:

• Assist walk-in customers with their pick-up orders, ensuring a seamless experience during their visit.
• Respond to customer inquiries and support requests promptly and professionally, addressing their needs and concerns effectively.
• Generate and process inbound order requests
• Process payments and maintain the accounts receivables in good standing
• Perform data entry tasks and conduct research as needed to support the maintenance of inventory data and the creation and processing of purchase orders.

Requirements:

• Excellent written and verbal communication skills
• Demonstrates organization and efficiency while multitasking
• Strong attention to detail
• Friendly and personable in customer interactions
• Familiarity with spreadsheets a plus

What we offer:
Competitive pay with rapid growth opportunities
Generous paid time off and paid holidays
100% paid Health Insurance
Free snacks/beverages
Bright and friendly office environment

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to Relocate:

• Waltham, MA 02452: Relocate before starting work (Required)

Work Location: In person