1. Provide dog training services to Best Friends Customers.
2. Offer a variety of services including board and train, private and group training as
well as specialty training depending on individual trainer as facility and business constraints
allow.
3. Sells/recommends retail items as appropriate for training sessions (i.e. leads,
collars, lure treats, etc.)
4. Follow the specified training program outlines.
5. Promptly responds to customer inquiries.
6. Promotes services to customers by participating in center events.
7. Promotes services to area veterinarians by routinely visiting veterinary clinics.
8. Provide excellent customer service by paying attention to the specific needs of the dog
owners.
9. Keeps Manager and Customer Service staff current on class offerings.
10. Maintains class and other training schedules.
11. Assures that all classes and other training is scheduled in Best Friends computer
system.
12. Keep training area(s) clean and cleans after use.
13. Handles dogs appropriately in center.
14. Reports any pet or pet health or customer concerns promptly to Center Manager.
15. Works with acting Canine Interactive services Manager in order to both grow center
business as well as to support the training program.
16. Upholds the mission and values of Best Friends Pet Care, Inc and Works within the
guidelines as specified in Best Friends Polices and Procedures.
17. Maintains professional demeanor at all times.
18. Completes Safe Handling training.
Education/Experience:
Appropriate education in dog training via schooling or internship with Professional
dog trainer.
Minimum of 2 years professional dog training experience.
Physical:
Must be able to work weekdays, evenings and weekends as dictated by class/training
schedule.
Must be able to frequently lift 40 pounds.
Must be able to be on feet for full shifts and must be able to stand, walk, and
climb stairs frequently.
Must be able to work on computer system.
Must be able to work in an environment with exposure to disinfectant/sanitation
chemicals, animal dander and excretions.
Personal:
Must display solid dog training skills.
Must have strong interpersonal communication skills.
Must possess a love of animals.
Cannot complete directly with Best Friends or solicit Best Friends customers for
personal business.
Background Check:
Must submit to a criminal background check for in-home training.
Travel:
Minimal as required for business outreach and events.