Why Broadway Bank:

We are one of the largest independently owned banks in Texas with offerings in personal and private banking, wealth management, business banking and mortgage lending.

Purpose of the Position:

Plan, organize, direct, lead, and grow theWealth Advisor & Trust Advisor teams within Austin Wealth Management and providesupport for our North Texas footprint. Responsible for the growth anddevelopment of these teams and the division within this footprint with anemphasis on maximizing profitability and efficiency while minimizing fiduciary riskto the bank. In addition, this role will act in a Senior Wealth Advisor/TrustAdvisor capacity managing accounts and generating new relationships. 

Key Accountabilities:

• Manage all Wealth Advisor and Trust Advisor teams in Austin and provide support to North Texas to meet or exceed individual personal business development goals as well as the goals of the team overall; oversee the overall direction and coordination of these groups.
• Carry out all supervisory responsibilities in furtherance of the strategic vision for the Line of Business (LOB) and the bank, in accordance with the organization's policies and all applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, training, and mentoring/coaching employees; planning, assigning, and directing work; completing performance appraisals; rewarding and disciplining employees; addressing customer complaints and resolving problems.
• Collaborate with other team leaders, including but not limited to the WM Associate Team Lead, to manage morale, creatively solve interpersonal staffing issues and affect change where appropriate.
• Demonstrate leadership and team-building skills within the LOB and the Bank.
• Serve as a Subject Matter Expert regarding trust administration matters, wealth and investment management accounts & business development, business entities, compliance matters and processes and procedures for the LOB and the bank.
• Possess a broad knowledge of financial services and products with a customer-centric vision.
• Promote the organization and enhance businessdevelopment opportunities through participation in professional, community, andcivic activities.

As a Senior Leader of the LOB, the Director of Wealth Advisory shall be responsible to:

• Assist in developing new and profitable relationships across all product and service teams.
• Cultivate Centers of Influence within the market in order to drive new business opportunities.
• Ensure adherence to established fee schedules, coach direct reports toward fee discipline and assist with and approve fee negotiation for relationships when appropriate.
• Direct and support activities necessary to meet or exceed the Wealth Management LOB broader business development goals.
• Along with other LOB leaders, review/revise, formulate and administer policies and procedures to ensure consistent delivery of services and adherence to compliance requirements.
• Collaborate with the Director of Wealth Management Operations and other LOB leaders to refine processes and procedures in order to improve the LOB efficiency ratio over time.
• Craft management responses to audit findings and compliance exceptions and ensure that all corrective measures are completed timely.
• Along with other senior leaders, facilitate communication with OCC during annual exams on any questions or concerns they may have and participate in corrective actions that may be appropriate.
• Ensure that direct reports are taking a comprehensive, holistic wealth management approach to client servicing, and are seeking opportunities to introduce other LOBs services/products into wealth management prospects and existing clients.
• Work closely with the Director of Wealth Services and the Private Banking LOB Leader to drive new business initiatives within Wealth Management.
• Participate in formulating and implementing strategic initiatives.
• Collaborate with other senior leaders of the LOB to determine appropriate markets and client qualifications for Wealth Management LOB.
• Serve as a voting member of Officers Trust Committee, Officers Trust Investment Committee, and Risk Management Committee.
• Responsible for quarterly presentations to Directors Trust Committee on matters concerning the wealth advisory team, new business, prospective new business and, where appropriate, litigation-related matters.
• Collaborate with Marketing and Communications Department to draft/create LOB marketing materials which are accurate, effective, and current. Consult with MarCom on all LOB events for clients/prospects/COIs.
• Regularly meet with IT on technology used by the LOB, needed enhancements, and trouble shooting.
• Source and vet new technology for the LOB and serve on project teams for onboarding any new technology.
• Develop, advise, and implement the necessary budget for Wealth Management LOB to meet strategic goals.
• Assist in monitoring litigation or potential litigation concerning the LOB; analysis of risk and litigation strategies; make recommendations on direction of litigation or potential ligation.

As a Senior Wealth Advisor, the Director of Wealth Advisory shall be responsible to:

• Establish and/or maintain primary contact relationships with targeted customers to maximize the lifetime value of these key relationships.
• Proactively provide a full range of financial/banking services to customers through referrals to the appropriate specialists throughout the organization.
• Build loyalty and drive profitable revenue growth by applying key customer relationship management principles including:
  • Resolving immediate customer concerns and account issues.
  • Actively managing a portfolio of targeted/high-value customers and/or segments of customers including performance of all compliance and internal administrative duties.
  • Developing and executing targeted client retention and expansion activities (develop and secure new business from existing portfolio base).
  • New customer acquisition activities, ensuring a more effective identification and cultivation of potentially high-value relationships.
  • Working to ensure that a coordinated and consistent message reaches targeted customers across all delivery/servicing channels.
• Other duties as assigned.