We are seeking a highly motivated and customer-focused Live/Digital Chat Specialist to join our Customer Support team. The ideal candidate will be responsible for providing exceptional customer service through live chat and digital channels. This role requires excellent communication skills, problem-solving abilities, and a passion for helping customers.$21 - $24 per hour

Requirements/Responsibilities
Responsibilities: Respond to customer inquiries and provide support via live chat and digital channels Resolve customer issues in a timely and professional manner Escalate complex issues to the appropriate team members Maintain accurate records of customer interactions Collaborate with other departments to improve customer experienceQualifications: Previous experience in customer service or a related field Excellent written and verbal communication skills Strong problem-solving abilities Ability to multitask and prioritize tasks effectively Proficiency in using live chat software and digital communication toolsPreferred Skills: Experience with CRM systems Knowledge of the industry and products/services Ability to work in a fast-paced environment Team player with a positive attitudeIf you are passionate about providing exceptional customer service and thrive in a dynamic environment, we want to hear from you! Apply now to join our team as a Live/Digital Chat Specialist.