Primary Job Duties Customer Service Skills : Greet customers throughout the day and provide assistance with a friendly and approachable demeanor.

Answer questions regarding the store and its merchandise.Answer phones and direct calls.

Sales Skills : Maintain knowledge of current sales and promotions and policies regarding payment and exchanges.Responsible for promoting and locating products that meet the customers needs.

Assist customers with special order requests, ensuring appropriate follow-through.Proficient with point-of-sale system for cashiering.

Organizational Skills : Maintain a clean and organized environment, including sweeping, mopping, and dusting.Participate in deep cleaning of the department according to department procedure.

Loads baler and bundles bales.Maintains backstock in accordance with department standards.

Receiving : Assist with stocking and unloading deliveries.Receive inventory, including checking for quality and expiration dates, and ensuring that all products are properly stored and rotated.

Prepare merchandise for purchase.

Ticket, arrange, and display merchandise to promote sales.Accurately note invoices with errors in the shipment.

Inventory Management : Excellent awareness of products, location in the store / backstock, their sources and ordering procedures.

Stock, rotate, merchandise, and face product according to department procedure.Maintain and consolidate backstock in accordance with department standards.

Perform inventory counts as needed to meet department deadlines using the POS system.Perform temp checks on the refrigeration to ensure proper holding of product.

Monitor inventory and alert Category Lead of potential stock issues.

Security : Watch for and recognize security risks and thefts and know how to report these situations.

Teamwork : Train other staff as needed.Assist in other departments as needed.Performs other duties as assigned to meet business needs.

Skills Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.

Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

You will need to communicate effectively with customers, colleagues, and management.

You should be able to listen actively, convey information clearly, and respond appropriately to feedback.Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Learning Strategies- Selecting and using training / instructional methods and procedures appropriate for the situation when learning or teaching new things.

Monitoring- Monitoring / Assessing performance of yourself and other individuals to offer direct feedback or formally evaluate performance.

Reading Comprehension- Understanding written sentences and paragraphs in work-related documents.Speaking- Talking to others to convey information effectively.

Writing- Communicating effectively in writing as appropriate for the needs of the audience.Coordination- Adjusting actions in relation to others' actions.

Instructing- Teaching others how to do something.Service Orientation- Actively looking for ways to help people.Social Perceptiveness- Being aware of others' reactions and understanding why they react as they do.

Time Management- Managing ones own time.

Work Context Attendance : Complies with general attendance policies.

Availability meets the needs of the department for scheduling purposes.Communication - You will need to communicate effectively with customers, colleagues, and management.

Responsibility for Others This position is not responsible for others.Conflictual Contact Ability to recognize conflict and seek assistance as needed to support customers and coworkers.

Work Setting This is primarily an indoor work setting with a few tasks that take place outside.

The work is on your feet and fast paced with frequent lifting.Environmental Conditions Outdoor tasks can expose the crew member to all weather conditions.

Safety : Complies with all safety policies and procedures.Work Attire Closed toe shoes are required.

Crew members should follow dress code and present as clean and well groomed.Routine versus Challenging Work - The work is primarily routine and rarely challenging.

Busy seasons require a faster pace in relation to quality of work and slower seasons can put more time into quality with a slightly slower pace.

Tools and Technology Human resources software- One Point Self Service PortalTwo-way radios- RetevisBox knife- JiffyBaler- Compressor / Baler ComboBar code reader equipment- Barcode scannersMagnetic stripe / Chip readers and encodes- Credit card processing machines.

Point of sale POS terminal- Point of sale POS

Last updated : 2024-05-20