Resident Services Coordinator

Berkshire Housing provides programs and services to families and seniors living in affordable housing communities across Berkshire County. As an onsite service provider, we envision that all residents of affordable housing communities will have the opportunity to achieve self-sufficiency and maximize their full potential.

What you’ll be doing:

• Connecting with residents to identify & provide services that promote self-sufficiency.

• Coordinate the staffing and presentation of onsite classes, programs, and services. Types of programs include ESL classes, nutrition education, health information/awareness, financial education, etc. activities.

• Remote delivery of resident services such as hosting virtual call-in’s, wellness checks, & food distribution.

• Develop & maintain partnerships with local providers to deliver services & programs.

• Plan & facilitate events, including community building events, throughout the year.

• Provide residents with information & referrals to access community resources.

• Develop & maintain relationships with property managers.

• Publish a monthly newsletter including a calendar of events for distribution to residents.

• Use of personal automobile to acquire program supplies & attend offsite meetings (mileage

reimbursed at IRS rate when in accordance with company policy).

What you’ll bring to the table:

• A drive and passion to provide quality services and programs to residents

• A bachelor’s degree in Human Services, Social Work, or related field preferred

• Minimum of one year of experience in delivering social services, working with youth, adults, and diverse populations demonstrating cultural humility and community awareness.

• Proficient with MS Office (Excel, Word, Publisher, & Outlook)

• Strong time management, administrative, and organizational skills.

• Strong communicator; high level of verbal, written, and listening skills

• Valid Driver’s License, clean driving record, auto insurance, and availability of insured vehicle.

Job Type: Full-time

Pay: $41,600.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Mileage reimbursement
• Paid time off
• Tuition reimbursement
• Vision insurance

Day range:

• Monday to Friday
• No weekends

Shift:

• 8 hour shift
• No nights

License/Certification:

• Driver's License (Required)

Work Location: In person