Company Details

Rated Best Places to Work 2020 by Business Insurance, Continental Western Group is a regional property casualty insurance company offering commercial products and services through independent agents in the Midwest. CWG provides unique value through the service provided by our experienced group of employees and independent agents. Since 1886 - Strong, Local and Trusted.

As a Berkley company, we enjoy operational flexibility that allows us to deliver quality coverage solutions. W. R. Berkley Corporation, and all member insurance companies, are rated A (Superior) by A.M. Best Company, and carry Standard & Poor’s Financial Rating of A (Strong). #LI-AV1 #LI-Hybrid

This role will be based in our Urbandale, IA or Lincoln, NE office. We offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

The Company is an equal employment opportunity employer.

Responsibilities

As a Claims Representative, you'll investigate low to medium level commercial property, casualty and/or workers’ compensation claims in a prompt, equitable manner by analyzing coverage, liability/compensability and damages; evaluating reserves; and negotiating settlement or conclusion of claim. 

We'll count on you to:

• Examine and analyze policies, contracts and claim forms to determine coverage.
• Investigate losses in a prompt manner by on-site investigation, telephone, or correspondence to determine the extent of the Company’s liability. 
• Request necessary reports, e.g., police reports, fire reports, medical records, property damage inspections, etc. 
• Utilize independent adjusting services to assist in the claim investigation as appropriate. 
• Establish accurate claim reserves and re-evaluates exposures and reserves during the life of the claim. 
• Correctly enter claim data and file documentation into claim and related systems for reporting purposes. 
• Negotiate settlement or conclusion of claim. 
• Participates in educational, coaching and mentoring opportunities to enhance claims adjusting skills and knowledge.
• Performs other related duties as assigned by management.

Qualifications

What you need to have:

• Two years related claims experience and/or training; or equivalent combination of education and experience.
• Possess strong customer orientation; problem analysis and problem resolution skills; and interpersonal and communication skills. 
• Proficient with Microsoft Word, Excel, and Outlook
• Ability to travel occasionally for work

What makes you stand out:

• Bachelor’s Degree 
• Ability to organize, prioritize and manage multiple tasks in a fast-paced environment; and quickly and professionally respond to inquiries from customers.
• Regularly and consistently demonstrates commitment to company values and guiding principles. 

Additional Company Details

We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details

Sponsorship not Offered for this Role