Bentonville Schools is Hiring a Bldg Tech Support GR 5-12 Near Bentonville, AR
Building Tech Support GR 5-12Position PurposeUnder the general supervision of the Director of Technology, to install, maintain, troubleshoot and repair all assigned district hardware/software systems. Essential Performance Responsibilities
Assist district staff and students with installation, configuration and ongoing usability of hardware and software
Offer daily operations and systems support to staff and students
Verify functionality of hardware and software components
Troubleshoot hardware and software issues in person, remotely and via phone
Assist staff and students with hardware/software problems and answer their questions
Track inventory and work progress in district helpdesk/asset management software
Additional DutiesPerforms other related tasks as assigned. EquipmentUses personal computers, scanners, printers and related equipment. Travel RequirementsTravel to school district locations to repair hardware, install software and assist end users. Knowledge, Skills And Abilities
Excellent interpersonal skills
Patience and a genuine interest in helping people
Ability to excel as part of a team
Interest and passion for technology
Possession of excellent oral and written communication skills
Experience with PC, laptop, and/or tablet computer hardware
Experience with installing, configuring, and troubleshooting Windows
Physical and Mental Demands, Work HazardsWorks in standard office and school building environments. Qualifications ProfileAny combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
High School diploma.
Industry certifications preferred (CompTIA, Microsoft, HP, Dell, Cisco)
Motor Vehicle Operator's License or ability to provide own transportation.
Verified successful experience installing, configuring, and troubleshooting PC, laptop, and mobile hardware/software.