Are you a compassionate and bilingual professional with a positive attitude? Our pediatric practice in Altamonte Springs and Clermont is seeking a dedicated individual to join our team as a Bilingual Medical Assistant/Front Office staff member. This is a full-time position with the opportunity to work in both locations if needed.

Responsibilities:

- Greet patients professionally, both in person and over the phone.

- Maintain reception area and exam rooms in a sanitized and orderly condition.

- Answer phone calls and in-person inquiries.

- Handle all administrative duties promptly (scheduling, insurance verification, message taking, etc.).

- Communicate with patients to schedule appointments.

- Verify insurance through the EHR system (Athena).

- Inquire and process patients' health insurance.

- Uphold and understand HIPAA regulations.

- Take patient vitals and escort them to exam rooms.

- Administer injections, vaccines, and perform basic routine labs if needed.

- Handle referrals and assist providers with various practice operations.

- Knowledge of VFC, Vaxcare (a plus).

- Scheduling.

**Qualifications/Skills:**

- Basic office skills such as typing and filing.

- Strong knowledge of medical language and health insurance plans.

- Ability to multitask, be organized, and exhibit excellent phone etiquette.

- Take direction well and possess excellent communication skills.

- Professional and team player mindset.

**Experience:**

- Front desk: 1 year (Preferred)

- Medical Assistant: 1 year (Must)

*We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.*

Job Type: Full-time

Salary: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Health insurance
• Paid time off

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to Relocate:

• Clermont, FL 34711: Relocate before starting work (Required)

Work Location: In person