You haven't searched anything yet.
Primary Responsibilities:
Responsible for the overall performance of restaurant operations including customer service,
financials, food quality, beverage quality, guest and employee safety practices. Oversee and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, profitability, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Oversees all purchases of food, beverage, supplies and equipment. Regularly measure and evaluate service levels and standards using guest and employee feedback and develop plans for continuous improvement. Ensures restaurant is in compliance with all applicable federal, state and local laws, codes and regulations.
Specific Job Duties:
General Operations:
Food Safety and Planning:
Financial:
Employee Related:
Experience and Education:
Competencies, Knowledge and Skills:
Customer Service: Must possess excellent customer service skills. Ability to maintain a high degree of professionalism when interacting with guests and dealing with guest complaints. Ability to monitor and anticipate guests’ needs and respond accordingly in an effort to maintain a positive and enjoyable dining experience.
Communication: Must possess excellent verbal and nonverbal communication skills. Must be able to interpret nonverbal cues in an effort to identify and correct potential problems. Must be able to effectively communicate in English.
Interpersonal Relationships: Ability to adapt and interact with a diverse group of people. Ability to maintain a professional and courteous demeanor during stressful and/or busy times. Must be able to work as part of a team and recognize the importance of each team member’s role in the guest dining experience.
Physical Demands: Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, and lifting up to 50 lbs. Ability to carry and lift cookware (pots, pans, etc) containing hot or cool foods and liquids. Repetitive hand and wrist motion may be required. Working with hot, cold and hazardous equipment as well as operate phones, computers and other office equipment.
Food Knowledge, Preparation, Production and Safety: Knowledge of industry standards on food storage and handling techniques is required. Must be able to clearly explain how food is prepared, cooked, and served to guests. Knowledge of hibachi and beverages is a plus.
Problem Solving and Conflict Management: Must exercise sound judgment and possess good problem solving skills. Must have the ability to recognize and resolve problems in an appropriate manner.
Leadership: Must possess self-discipline, initiative, leadership ability and outgoing, pleasant, polite manner and a neat and clean appearance. Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems. Ability to recognize, maintain and understand the need for confidentiality and handling confidential company information.
Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Typical work week = 50 hours.
Full Time
Restaurants & Catering Services
$66k-90k (estimate)
10/18/2023
04/13/2024
benihana.com
MILWAUKEE, WI
3,000 - 7,500
1964
VICTOR CORALES
$200M - $500M
Restaurants & Catering Services
Benihana Inc. is an operator of teppanyaki-style restaurants. The Company also operates two other Asian restaurant concepts: RA Sushi and Haru. The Company owns and operates 67, and franchises 10 additional Benihana teppanyaki restaurants. It owns and operates 20 RA Sushi, and 4 Haru restaurants. Creating Great Guest Memories
The job skills required for General Manager include Customer Service, Leadership, Scheduling, Team Management, Initiative, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a General Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by General Manager. Select any job title you are interested in and start to search job requirements.