Who We Are

At Benesch we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees - Benesch's #1 asset. Committed to providing not only the highest level of legal service to our clients, Benesch also aspires to create a positive work environment for our employees. Our Firm continues to earn placement on Chicago and Cleveland's Top Workplaces list, along with Cleveland's NorthCoast 99 Top Workplaces rankings. We also continue to advance on the AmLaw 150 list, placing us among the top 150 law firms in the country.

Benesch is proud to be recognized for being a Firm that attracts and retains top talent - making Benesch a great place to work. We offer a hybrid schedule, career development and growth, transparent and visible leadership teams, and a place where diversity, equity and inclusion is celebrated. In addition, the Firm offers a full array of benefits which can be viewed at www.mybeneschbenefits.com.

Working with Us - Come and "Be Benesch!"

We are Cleveland's second largest law firm, and have offices in Chicago, Columbus, San Francisco, New York City and Wilmington. We continue to expand our geographic footprint and value the talent that comprises each of our locations. If you are someone who champions a First in Service approach and are ready to be part of an exciting and growing Firm, we would invite you to apply to join our team.

Want to know more? To hear from some of our team, click here: https://www.beneschlaw.com/careers/index.html

Benesch is proud to announce the opening for an IT Infrastructure Engineer in our Cleveland office. This position is hybrid and has work from home flexibility.

Position Summary:

The IT Infrastructure Engineer assists in the maintenance and administration of the Firm's computer network and provides Tier III support for Firm applications. They work closely with the Core Infrastructure Services Manager and infrastructure group to plan and implement firmwide local and wide area networks, best practices in security, and reliability of systems. The IT Infrastructure Engineer assists with the coordination, installation, testing, and technical tasks in support of the local and wide area wired and wireless network systems and participates in implementing network security procedures.

Essential Functions:

1. Develops, plans, implements, procures, configures, troubleshoots, and maintains the Firm's IT infrastructure systems.
2. Analyzes and recommends resources to meet the Firm's technological needs.
3. Handles racking design and organization, cable management, power distribution, redundancy, and growth planning in the physical datacenters.
4. Work with Firm staff and contractors to realize IT buildouts at new and existing locations. Designs and procures racking equipment and patching and installs wireless access points and cameras.
5. Manages, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, and other infrastructure applications such as Config management, Monitoring, NPS, VPN, RDP, etc.
6. Configures and maintains physical network and core network services such as SDWAN, DNS, DHCP, BGP/OSPF, VLANs, ACLs. This also includes firewalls, switches, access points, and routers. Performs replacements and firmware upgrades as needed.
7. Manages endpoint protection, IDS/IPS, and other IT security applications. Investigates and remediates alerts.
8. Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls.
9. Builds, manages, configures, maintains, and troubleshoots network configuration and IP address management systems including all related components and systems.
10. Tests and assists with deployment of new desktop and server operating systems and applications. Assists with the distribution of updates and patches across systems.
11. Communicates and manages ISPs, software, hardware, and network vendors/consultants on complex support issues and procurement.
12. Assists with the enterprise line of business application support. Provides Tier III helpdesk support.
13. Evaluates, tests, recommends, and implements specific software and network solutions.
14. Develops and maintains complete and accurate documentation of network layout, server hardware and software configurations, firewall and router configurations.
15. Researches, installs, analyzes, tests and evaluates applications, systems, policies, methodologies, processes, and procedures to ensure that the Firm's server infrastructure and facilities meet the Firm's expectations and Service Level Agreements for availability, performance, growth, and functionality. Maintains documentation for network processes and procedures.
16. Travels to all Benesch offices and datacenters for regular maintenance and new buildouts.
17. Performs other duties as assigned.

Confidentiality:

Due to the nature of your employment, various documents and information, which are of a confidential nature, will come into your possession. Such documents and information must be kept confidential at all times.

Qualifications:

The IT Infrastructure Engineer must have 5-7 years' strong experience as a Network/Systems Engineer or related position. Experience in professional services environments is strongly preferred. Strong IT buildout experience required (rack, stack, cabling, LAN/WLAN). Interpersonal skills to communicate effectively and strong analytical abilities are required. Must possess an excellent customer service attitude and the ability to work well with clients and other groups. Occasional evening and weekend work may be required, with little advance notice. Travel up to 30% of the time to other locations and data centers may be required. A mentality of excellence, self-management, and improvement as well as automation for maintenance, configuration, and teamwork is integral.

A successful IT Infrastructure Engineer must have prior experience with or knowledge of the following:

• Physical Datacenter/Office rack buildouts, copper and fiber Ethernet design; redundant network switching, firewalls, and power/cooling
• Datacenter virtualization utilizing VMWare/Microsoft technologies, underlying network switching and network storage
• Managing Microsoft Windows Server and Active Directory enterprise environments
• Network design programs including Arista/Cisco/Meraki, Switches and Palo Firewalls, and Meraki Access Points
• Microsoft 365 and Azure technologies such as Entra, virtual networks and conditional access
• A solid understanding of hybrid cloud infrastructure and software defined networking
• VeloCloud SDWAN, VPNs, WAN routing

Benesch is an equal opportunity employer. We strongly value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability (where applicant is qualified to perform the essential functions of the job with or without reasonable accommodations), medical condition, protected veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

Applicants who are interested in applying for a position and require special assistance or an accommodation during the process due to a disability should contact the Benesch Human Resources Department by phone at 216-363-4578 or email at cwatson@beneschlaw.com.