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Member Care Specialist
Do you have experience in the health care industry? Have you ever wondered what happens from the insurance aspect? If you answered yes to either of these questions, then we are the company for you!
As a third party administrator, we handle the insurance benefits (claims processing and customer service) for large employer groups as well as insurance carriers. Benefit Administrative Solutions is currently looking for motivated individuals to join our Member Care Team. At Benefits Administrative Solutions, member care is one of our top priorities! We believe in building a team atmosphere where everyone can be successful and grow with the company.
Job Description
The best Member Care Specialists are genuinely excited to help customers. They’re patient, empathetic and passionately communicative. Member Care Specialists can put themselves in their customers’ shoes and advocate for them when necessary. Problem-solving also comes naturally to Member Care Specialist. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer’s concerns. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Job Duties and Responsibilities
Qualifications
Proven ability to maintain good working relationships with co-workers, internal and external customers, as well as the ability to defuse irate callers and resolve difficult calls.
Job Type: Full-time
Pay: $16.00 - $21.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$33k-41k (estimate)
01/27/2024
05/04/2024
The job skills required for Member Care Specialist (medical, dental, vision) include Customer Service, Problem Solving, Data Entry, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Care Specialist (medical, dental, vision). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Care Specialist (medical, dental, vision). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Care Specialist (medical, dental, vision) positions, which can be used as a reference in future career path planning. As a Member Care Specialist (medical, dental, vision), it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Care Specialist (medical, dental, vision). You can explore the career advancement for a Member Care Specialist (medical, dental, vision) below and select your interested title to get hiring information.