Come be a part of something bigger! Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: Full Time employees have access to Medical and Dental insurance to fit your needs Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 401K match (Let us help you build your financial future) Companywide Hotel Room Discounts (Who doesn’t love to get away) Paid Time Off Employee Assistance Program (We are here to support you) Employee family events (bring the kids!) Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few Many more, please inquire for more details The Director of Revenue Management is responsible for implementing hotel revenue management objectives, which encompass maximizing revenues and profit through rate and inventory management of all market segments at the hotel. The Director will take an active role in each hotel’s pricing and distribution of inventory across various channels of distribution to maximize revenues. The position supports their property in meetings, analyzing trends in group and transient segments, exceeding budged occupancy, ADR and revenue goals and setting group ceilings, target rats in conjunction with the sales and catering team. The Director of Revenue Management will be responsible for managing and maintaining group and transient inventory controls including daily review, implementation of rooms and rate inventory controls for portfolio of hotels. What you will have an opportunity to do: SKILLSET: Profit Motivation, Financial Success, Customer Service/Relations, Quality Leadership, Teamwork, Communication, Innovation, Decision-Making, Work Methods ESSENTIAL FUNCTIONS: Optimize RevPAR by analyzing/forecasting demand and establishing effective selling strategies, oversell strategies, optimal and seasonal market mix including group, transient and wholesale using revenue management tools. Conduct ongoing competitor price/product analyses to ensure proper rate positioning/product offering relative to competition Work with Revenue Management Strategy team on pricing decisions for transient, group and wholesale segments. Implement pricing strategies for group and transient business segments; analyze competitor-pricing analysis to ensure correct daily and seasonal rate positioning to the competition. Work with Reservations Sales team to ensure ongoing F.I.T. Sales Training; analyze each individual agent’s conversion and coaching call scores and then assists Reservations Sales Agent in improving their performance. Manage Reservations: interview, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communication and recommend discipline, as appropriate Establish and maintain minimum standards for Transient Room Sales to include: weekly Yield Meetings, PMS rate configuration, sales agent scripting, call conversion goals, coaching call goals, and standardized reporting. Act as a liaison between electronic distribution channels, including offsite call center, to maximize property exposure and bookings. Provide a monthly analysis to management complete with speculation on future performance of all market segments to include Rate, Occupancy, and REVPAR. Work with DOSM to provide a weekly and monthly analysis of the STAR report to include both group and transient. Manage/update current selling strategies and product information in all available distribution channels/reservation sources (PMS, third-party reservations providers, call centers, websites, GDS, etc.) Facilitate Weekly Revenue Strategy meetings Work with the Corporate Director of Revenue Management in recommending and implementing of Revenue Management programs and new initiatives at the hotel. Work with DOSM and hotel team to establish strategies to increase revenue of both rooms and F&B. Generate and distribute daily, weekly and monthly revenue management reports and present results from all segments including internet channels. Maintain accurate and detailed historical data for all market segments Continually monitor all pertinent travel related websites to ensure competitiveness in positioning, text, availability and price. Maximize the Hotels' revenues by monitoring transient and group production, ensuring that an optimal guest mix is maintained Compile data, analyze trends, and develop accurate weekly and monthly forecasts. Critically analyzing the impact of the revenue management strategies implemented by the Hotels, including pricing Ensure that all rate plans are built in accordance with established guidelines Update and maintain all revenue management tools. Ensure that the Hotels' position in the GDS and other distribution channels is consistent with the Hotels' Selling Strategies, includes conducting rate parity and availability audits Ensure group inventory and cut-off dates are managed according to demand Dealing effectively with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach Respond to any reasonable task as assigned by supervisor or manager. What are we looking for? Bachelor’s degree or equivalent experience. 3 years experience as a Director or Manager of Revenue Strategy. Previous supervisory/managerial experience. Ability to effectively communicate verbally and in written form with the public as well as other team members. Strong understanding of hotel sales and hotel distribution sources and strategies. Experience with major Hospitality Sales CRM systems. Essential statistical and analytical skills required to identify revenue opportunities and shortfalls. Ability to work both independently and cross-functionally to achieve goals. Ability to thrive in a multi-tasked and fast-paced environment. Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.