We have been in business for over 110 years and we are proud to be a subsidiary of Berkshire Hathaway. Ben Bridge Jeweler has thirty-six stores, across the United States. We are committed to serving our customers with a quality experience and jewelry that will be treasured for generations. Jewelry is more than just an adornment. It is a means of expression, love, personality, and history. Its meaning only grows with time. We don’t sell to a customer just once; we want to be their jeweler for life!

Ben Bridge Jeweler's corporate office in Seattle is seeking a front desk administrative assistant to join our team.

Overview of Position

This position is responsible for welcoming and directing visitors, vendors, customers, and associates when they enter the Ben Bridge Jeweler Corporate Office, including answering the phone, emails and assist with customer and vendor questions. In addition to the front desk responsibilities, they will provide administrative assistant support to the Regional Directors (“RD”) in Sales. There are no supervisory responsibilities. The position reports directly to the Executive Assistant to the CEO.

Reliability is a must. This is full-time regular position with a 40-hour per week schedule in the corporate office. It is not eligible for a hybrid work arrangement. Work hours are 8am to 5pm and very rarely will there be required travel.

Primary Front Desk Responsibilities

• Welcome and direct visitors, vendors, customers, and associates when they arrive at the corporate office
• Ensure appropriate security precautions are observed at all times in the reception area and the front office.
• Keep the reception and front office areas tidy
• Manage meeting rooms in front desk area, including resolution of usage conflicts
• Answer, screen, and forward phone calls
• Sort incoming mail and prepare outgoing mail to be picked up by the shipping team
• Update and maintain Store Associate, Corporate Office and Store Address List
• Update and maintain store hours for each location
• Perform administrative tasks for associate recognition programs
• File documents and keep them well organized
• Perform other clerical duties deemed necessary by supervisor

Primary Administrative Assistant Support for Regional Director (3)

• Assist in the preparation of regularly scheduled reports
• Act as the point of contact for internal and external customers, if requested
• Perform other clerical duties deemed necessary by supervisor and/or RD Team
• Manage and direct calls
• Organize and schedule meetings and take minutes, if requested
• Submit and reconcile expense reports
• Coordinate with executive assistants, when necessary
• Book travel arrangements, including flights, cars, hotel, and restaurant reservations, if requested

Education and Experience

• High school diploma or equivalent education required
• 2 plus years of administrative assistant experience
• Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat

Qualifications of Successful Candidate

• Consistent, reliable attendance record
• Demonstrates sensitivity and understanding in a variety of situations
• Strong written and verbal communication skills
• Proven ability to multi-task
• Self-Starter with the ability to work independently
• Empathetic presence on the phone and in-person with others
• Strong customer service skills
• Strong organizational skills
• Proven ability to work well with others
• Strong and consistent attention to detail and be thorough
• Demonstrated patience and the ability to remain calm in stressful situations.
• Proven resiliency when there is change and works well under pressure
• Demonstrated technical skills with office related software and tools, including corporate office phone system
• Strong problem-solving, including in the moment

Range: $21.63 - $25.96 per hour

Fluctuations in the job market may necessitate adjustments to pay ranges. Final pay determinations will depend on various factors, including, but not limited to experience levels, knowledge, skills, and abilities.

This position offers benefits that include employee merchandise discounts, paid training, Employee Assistance Program and paid time off, such as: vacation, sick, holidays, bereavement and jury duty. Our benefits program includes medical, dental and vision insurance, flexible savings accounts, company paid life insurance, STD and LTD as well as voluntary programs such as pet insurance and supplemental life insurance. Additionally, Ben Bridge Jeweler offers a 401(k) plan with a company match.

Ben Bridge Jeweler is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by applicable law.