Description

CONVENIENCE STORE SHIFT LEADER

As a BellStore Shift Leader, you work closely with both store management and our CSR team to ensure a smooth workflow, exceptional customer service and a committed team effort. You serve as a role model for exceptional customer service and adherence to company policies and procedures.

Major Job Activities

• Be a role model for exceptional customer service.
• Create a positive work environment by treating all employees fairly and respectfully.

• Work side-by-side with other employees.
• Enforce and support company policies, procedures and programs.
• Oversee and coordinate the work of other employees.
• Assist the store manager in the implementation and management of Programs, policies and procedures.
• Facilitate communication between management and team members.
• Continue to follow the duties and responsibilities of the BellStore Customer Service Representative

Characteristics Necessary for BellStore Convenience Store Shift Leaders

• Positive Attitude
• True Commitment to Providing Exceptional Customer Service
• Team Building
• Strong Communication Skills
• Ability to Perform Multiple Tasks
• Ability to Follow-Up
• Consistency
• Dependable, honest with integrity
• Neat appearance and clean hygiene

Qualifications

Qualifications

• Minimum 6 months experience as a BellStore Customer Service Representative
• Consistently pass the drug and criminal background check.
• Ability to work all afternoon shifts, holidays, and weekends.