At Bello Machre, our Front Desk Administrative Assistant provides all callers and visitors with a warm and welcoming experience. This role is a member of the Human Resources Department bt provides administrative support to all other departments, as needed.

The best-qualified candidate will be a skilled communicator who is energetic, friendly, and helpful. Candidates must be able to multi-task and promote a welcoming environment. 

Responsibilities

• Answer telephone promptly and professionally; assist callers by providing requested information or by transferring calls upon request; contact employees directly as needed.
• Greet visitors in a friendly manner, providing a positive experience, directing visitors to appropriate staff members or other resources as appropriate.
• Check email daily and respond to emails within 24 hours or as appropriate.
• Check voicemail messages for Bello Machre’s main line; update voicemail recording for Bello Machre’s main line when appropriate; check fax machine frequently and forward to appropriate personnel. 
• Stamp mail daily and prepare for mailing; receive returned mail and secure new address; update HRMS when new address is received.
• Maintain clean and organized reception area and common areas; distribute boxes, packages, and other mail; replenish marketing materials in the reception area.
• Schedule Conference Room reservations in Outlook shared calendar.
• Distribute accounts payable checks.
• Order office supplies; maintain and organize supply of basic materials in common storage area and refrigerators.
• Maintain postage meter and other office equipment; place service calls and supply orders as needed; communicate any problems with equipment to the Office Manager.
• Provide information about the employment process upon request; provide application information to interested parties; assist with maintaining inactive applications.
• Complete verifications of employment in a timely way.
• Produce monthly staff reports and distribute appropriately.
• Other duties as assigned.

• Qualifications
• Must be at least 18 years old
• High school diploma or GED required
• Must be able to communicate effectively with supervisor, peers, individuals, and families
• Friendly phone etiquette
• Strong time management skills and ability to prioritize work
• Must be able to deal with confidential information appropriately

Bello Machre – We provide a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland. Our name is pronounced Bĕllō Mah-cree and meansHome Of My Heart.
Working for Bello Machre is more than a job. We value our employees’ time and training experience. All required training for employees is provided free of charge, and time spent in training is paid.

• Meaningful and purpose-driven work
• Working for one of Baltimore's 2022 Top Workplaces
• Supportive company culture
• 100% Paid Health Insurance
• 403B Retirement Plan with company match
• Paid Time Off (PTO)
• Company Phone or cell phone stipend
• Flexible Spending Accounts: Health and Childcare
• Tuition Reimbursement
• Paid Training
• Long-term Disability Insurance
• Short-term Disability Insurance