The Office Manager works closely with BAAY’s Executive Director (ED) and Artistic Director (AD) to ensure that sustainable administrative systems are in place to support the organization’s mission on a daily and long-term basis. The Office Manager reports to and is evaluated by the Executive Director.

To apply, email resume and cover letter to jobs@baay.org.

Responsibilities

• OFFICE MAINTENANCE - Establish a welcoming presence in BAAY’s office and keep regular office hours. Distribute mail, respond to emails and voicemails, and re-stock and organize supplies. Manage use of the copy machine and ensure office equipment is properly maintained and secured.
• PROGRAM REGISTRATION – Respond to enrollment inquiries and ensure that course rosters are formatted, printed, and up to date. Create registration forms, update BAAY’s calendar, and manage program email groups. Manage refunds and late sign-ups.
• FINANCE – Make cash/check bank deposits, retaining all necessary receipts and documentation. Manage payment plans and receive late payments as needed. Assist ED with bookkeeping and payroll, and ensure the security of cash on premises.
• FACILITY – Ensure building security through key management and door code updates. Maintain the video surveillance system and ensure all smoke detectors and exit signs are functioning properly. Order cleaning, bathroom, and office supplies as needed.
• HUMAN RESOURCES – Provide onsite support to staff, students, and families during office hours. Support new staff onboarding and maintain employment records. Attend and take minutes at the admin team and all staff meetings.
• BOX OFFICE & PERFORMANCES - Create ticketing pages for productions, and communicate with families regarding comp tickets and show protocols. In collaboration with the ED, design and print playbills for every show weekend. Serve as house manager for shows and/or recruit and train parent volunteers to fill that role.
• VOLUNTEER COORDINATOR – Create and distribute volunteer sign up forms for all performances and special events. Manage the volunteer roster and email list, and send calls for support as needed. Recruit volunteers to help with poster distribution.
• PUBLIC RELATIONS – Submit online calendars for productions and events. Print posters and fliers, table at community events, and ensure BAAY’s website is up to date.

Skills and Qualifications

• Passion for BAAY and its mission
• Ability to work collaboratively and take direction
• Ability to manage competing priorities, meet deadlines, and honor agreements
• Strong organizational, problem-solving, and communication skills
• Strong documentation and record-keeping skills
• Experience with Google Workspace tools, Microsoft Word, and Excel
• Sense of humor, team player, ability to have fun while getting things done

:

• Experience with website management (specifically Wordpress), Customer Relationship Management (CRM ) software, and QuickBooks or other bookkeeping software
• Experience with customer service

Job Type: Part-time

Pay: From $20.00 per hour

Schedule:

• 4 hour shift
• Choose your own hours
• Weekends as needed

Work Location: In person