Deposit Business Analyst

If you like to work with people in a family atmosphere, enjoy great benefits and provide unequaled personal service to every customer, consider a career with Bell Bank.

Company Information:

Bell Bank was founded in 1966 and headquartered in Fargo, North Dakota. It is the largest family-and employee-owned bank in the upper Midwest, and one of the largest in the nation, with assets of more than $10 billion. Bell Bank has full-service banking locations in North Dakota, Minnesota and Arizona. Bell has empowered more than $27 million in charitable giving through its unique Pay It Forward initiative, through which every employee chooses each year how to help individuals, families and organizations in need.

Bell Bank has been recognized as a top workplace by American Banker, Forbes and Fortune.

If you want to work for an established, growing, forward-looking organization with world-class employees, this is the place for you. Let Bell Bank be your destination workplace.

Bell's Values:

As stewards, dedicated to the growth and reputation of this independently owned organization, we are committed to:

• Promoting and sustaining our family atmosphere.
• Providing unequaled personal service to each and every customer.
• “Paying it forward” by giving back to the communities we serve.

Our Bottom Line:

Happy Employees! Happy Customers!

Job Summary:

This position is responsible for providing application expertise, including but not limited to, common file maintenance testing/oversight, software upgrade application testing/oversight, researching deposit, and all payment application issues, and working with internal departments to understand system requirements/restraints for any new/updated requested changes within Signature UI.

Primary Duties:

• Perform and verify testing of common file requests to ensure appropriate before placing changes into production.
• Coordinate projects or testing that may affect the deposit operations departments.
• Participate in project meetings and work on assigned projects.
• Provide subject matter expertise to internal departments in regards to core processing, setup, and functionality across all payment channels and deposit account processing.
• Complete end-of-year processing requirements including, but not limited to, reporting review, tax forms, correspondence and project tasks.
• Serve as liaison between deposit operations and other departments where necessary.
• Research and understand all systems used by Deposit Operations, providing support or recommendations for improvement in utilization of such systems.
• Ensure processing issues are resolved timely to maintain established service levels.
• Oversee accurate incident response on any fraud occurrences involving all payment channels.
• Alert Deposit Business Process Manager of any fraud events and/or potential risks within the system.
• Demonstrate commitment to ongoing education of each payment channel and illustrate knowledge on the applicable rules and regulations.
• Follow established policies and procedures, accurately and efficiently to meet team quality standards.
• Provide courteous, accurate and prompt assistance to coworkers or customers.
• Work flexible hours to support the department needs to include after hours and weekends, if necessary.
• Analyze and resolve technical problems quickly in a demanding environment while working with minimal supervision.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Perform other duties as assigned.

Job Skills Required:

• B.A. / B.S. in accounting or business.
• Experience in payment channels and core applications is preferred.
• Five or more years of bank operations experience preferred.
• Accredited certification(s) in banking preferred.
• Excellent verbal and written communication skills.
• Strong organizational, research, analytical and problem-solving skill essential.
• Knowledge of and proficiency in using personal computers and related software programs including, but not limited to, Windows and Microsoft Office.

Bell Bank provides competitive compensation and an excellent benefits package.

Bell Bank

Equal Opportunity Employer