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Location: Jackson, TN
Summary
The Customer Service Engineer serves as primary customer contact on technical and service related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including hardware, software, PC's, and wireless networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost effective repair/resolution to minimize customer downtime.
NOTE: THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION - requires electrical and mechanical experience
Job Responsibilities:
Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, X-ray machines, cash recycling products, mailing and sorting machines, credit card embossing and processing and any other applicable third-party accessories attached as part of the system.
Supervisory Responsibilities: N/A
Competencies (Skills, Knowledge and Abilities):
Education and Experience:
Travel:
This position requires minimal travel in the United States and Canada.
Physical Requirements:
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Bell and Howell does not require full vaccination at most sites. However, those customers that do require full vaccination against COVID-19, it is required to provide documentation prior to hire. If there is a medical or religious reason preventing you from receiving an available COVID-19 vaccination, and you are offered a position with our company, we have an accommodations process in place for those requests.
Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.
Bell and Howell is an Equal Opportunity Employer. It is the policy of Bell and Howell to administer employment based solely on an individual's qualifications, ability and performance without regard to race, color, religion, gender identity, sex, sexual orientation, age, national origin, disability, veteran status, marital status, or any other characteristic protected by federal, state or local law. If you are not able to utilize our system, please contact us at bhjobs@bhemail.com or call 919-767-6405.Full Time
Durable Manufacturing
$52k-74k (estimate)
04/19/2023
04/07/2024
bellhowell.net
DEEP RIVER, CT
1,000 - 3,000
1907
Private
$200M - $500M
Durable Manufacturing
Bell and Howell offers production mail inserting, remote monitoring, data analytics and project management solutions for automated equipment industry.
The job skills required for Resident Service Technician include Customer Service, Problem Solving, Preventative Maintenance, Technical Support, Preventive Maintenance, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Resident Service Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Resident Service Technician. Select any job title you are interested in and start to search job requirements.