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This position is for High School students only.
Position Title: Co-Op MSA
Department: Retail Operations
Supervisor's Title: Branch Manager/Assistant Manager
Classification: Non-Exempt
Salary Grade: $12.00
*This position is not eligible for any benefit program.
Summary:
Entry level member service position that performs various transactional duties to serve members. The primary duties include but are not limited to handling member deposits and withdrawals, processing loan payments, night drop deposits, and ATM transactions with a high degree of accuracy. Maintains accurate and precise transactional records, providing basic cash receipt and payment services in accordance with credit union policies and procedures. Provides general information on all Belco products and services, successfully referring members to the Member Service Representatives. Responsible for answering incoming calls to the branch in a professional manner. May be expected to participate in monthly outbound relationship building calls. Must maintain Quality Assurance Standards and outstanding member service at all times when providing service to both external and internal members. Represents the credit union to its members in a courteous, professional and confident manner.
Essential Functions:
Competencies :
Work Environment:
This job operates in a profession office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Ability to operate general office equipment such as copiers, fax machines, scanners, phones, hole-punchers, and staplers. Keyboarding or PC data entry capabilities required. Sitting, standing, bending, and hand dexterity required. Ambulation – able to move from one area to another throughout one-floor office layout.
Travel:
Periodic travel to other Branch Offices and Sales Center, as well as, evening and Saturday work may be required.
Minimum Required Education and Experience:
High School Diploma or GED is required. You must complete and pass the prescribed online Learning Management System courses assigned for this position within two years after position acceptance and before consideration for promotion. Additional education/training requirements may be requested as new courses become available. Certain courses may be waived based on prior experience.
Preferred Education and Experience:
Cash handling and customer service experience is strongly preferred.
Disclaimer:
Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We are an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual preference/orientation, age, disability, marital status, pregnancy, veteran status, or other legally protected bases. Belco’s Diversity and Inclusion initiatives provide all employees with equal access to training and advancement opportunities throughout the organization.
Belco will provide reasonable accommodation to applicants and employees with disabilities where appropriate throughout the application and employment process. Determinations on requests for reasonable accommodation related to any job function will be made on a case-by-case basis. A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Full Time
$31k-37k (estimate)
04/30/2024
05/16/2024
belco.org
MECHANICSBURG, PA
100 - 200
1939
$10M - $50M
Banking
Belco Community Credit Union was organized in 1939 as a federally chartered credit union, serving the employees of Bell Telephone Company of Harrisburg, Pennsylvania. Belco's conversion to a state chartered credit union in 1997 opened the doors to expanding services to other businesses in Central Pennsylvania. Prior to receiving community charter approval in July 2005, Belco served a diverse group of over 700 partner companies and organizations. Today, Belco is a community chartered credit union that is open to businesses and anyone who lives, works, worships, or attends school in Adams, Cumbe...rland, Dauphin, Lancaster, Lebanon, Perry or York counties. Belco currently has nearly 52,000 members and $391 million in assets. For more information, visit Belco Community Credit Union on the web at www.belco.org or call (717) 232-3526 (Harrisburg Area) or (800) 642-4482 (all other areas).
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