1 Office Staff Job in Belleville, IL

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Office Staff

Bel-o Sales & Service, Inc DBA BELOMAN

Belleville, IL | Full Time

$47k-62k (estimate)

2 Months Ago

Office Staff

$47k-62k (estimate)

Full Time 2 Months Ago

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Bel-o Sales & Service, Inc DBA BELOMAN is Hiring an Office Staff Near Belleville, IL

Job Description for Office Staff

Employer Information

Organization Name: BELOMAN
Job Department: Office
Reports to: Jonathon Schuette

Prepared Date: 2/29/2024

Purpose:

Perform duties too varied and diverse to be classified in any specific office clerical occupation requiring knowledge of office systems and procedures. Clerical duties include but are not limited to entering and scanning documents, processing service technician’s time sheets, managing service ticket payments and reports, and preparing check/credit card deposits for accounting department. Additional duties to be assigned in accordance with the office procedures on an as needed basis include a combination of answering telephones, typing or word processing, office machine operation, filing, and helping customers over the counter.

Knowledge:

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Skills:

Basic Skills

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Monitoring - Monitoring/Assessing performance of yourself to make improvements or take corrective action.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Speaking - Talking to others to convey information effectively.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Systems Skills

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Resource Management Skills

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
Time Management - Managing one's own time and the time of others.

Work Context

Body Positioning

Spend Time Making Repetitive Motions
Spend Time Sitting
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls

Communication

Contact With Others
Electronic Mail
Face-to-Face Discussions
Letters and Memos
Telephone

Routine versus Challenging Work

Importance of Being Exact or Accurate
Importance of Repeating Same Tasks
Structured versus Unstructured Work

Pace and Scheduling

Tasks Will Be Time Sensitive

Responsibility for Others

Responsibility for Outcomes and Results

Role Relationships

Coordinate or Lead Others
Deal With External Customers
With Work Group or Team

Tasks

Communicate with customers, employees, and other individuals to answer questions, disseminate, or explain information, take orders, and address complaints.
Answer telephones, direct calls, and take messages.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
Compute, record, and proofread data and other information, such as records or reports.
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
Review files, records, and other documents to obtain information to respond to requests.
Deliver messages.
Type, format, proofread, and edit correspondence and other documents, from notes or, using computers.
Provide customer service.

Tools and Technology

Calculators or accessories

10-key calculators

Photocopiers

Photocopiers
Photocopying equipment

Scanners

Accounting software

FieldEdge Software
Intuit QuickBooks software

Document management software

Filing system software
Records management software
Transcription system software

Spreadsheet software

Microsoft Excel

Job Summary

JOB TYPE

Full Time

SALARY

$47k-62k (estimate)

POST DATE

03/04/2024

EXPIRATION DATE

05/03/2024

The following is the career advancement route for Office Staff positions, which can be used as a reference in future career path planning. As an Office Staff, it can be promoted into senior positions as an Office Services Assistant IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Office Staff. You can explore the career advancement for an Office Staff below and select your interested title to get hiring information.