Host/Server

Duties:

- Greet and welcome guests as they arrive at the restaurant/hotel
- Escort guests to their tables and provide menus
- Once a week become server for the dining room area
- Take reservations and manage the waitlist
- Answer phone calls and provide information to callers
- Maintain a clean and organized host/host station
- Handle guest complaints or concerns with professionalism and escalate when necessary

Skills:

- Excellent communication skills to interact with guests, coworkers, and management
- Strong guest relations skills to provide exceptional customer service
- Proficiency in using Point of Sale (POS) systems for order entry and payment processing
- Knowledge of hotel or food service operations is a plus
- Ability to multitask in a fast-paced environment
- Willingness to help out in other areas of the restaurant as needed
- Hospitality-oriented mindset to create a welcoming atmosphere for guests

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

At our establishment, we value our employees and offer competitive compensation and flexible scheduling. If you have a passion for providing excellent customer service and creating memorable experiences for guests, we would love to hear from you.

Please apply with your resume highlighting your relevant experience in customer service.

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Expected hours: 10 – 15 per week

Benefits:

• Employee discount
• Flexible schedule

Shift:

• 4 hour shift
• Evening shift

Weekly day range:

• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Experience:

• Restaurant: 1 year (Required)

Work Location: In person