1 Patient Concierge Job in Virginia, VA
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Behl Practice Services is Hiring a Patient Concierge Near Virginia, VA
- Progressive, modern and energetic offices you’ll be proud to call home
- Expand your skills working alongside other dental specialties
- Eight-hour shifts, five days a week – no weekends or nights
- Paid time off, health insurance, dental insurance, retirement benefit, and more!
Job SummaryThe Front-Desk Receptionist is a vital position and supports the dentists, specialists and hygiene teams in providing quality care. Principally responsible for establishing and maintaining a friendly, engaging and productive relationship with patients. Assists dental teams with building productive schedules, collecting patient co-payments, and ensuring required forms and consents have been signed and appropriately entered into patient record. Engages patients in friendly conversation, provides for their comfort and makes introductions to providers. Shares responsibility with the team for patient satisfaction and a high degree of customer service.
Responsibilities
- Greets patients and team members with welcoming and cheery attitude
- Maintains the appearance and cleanliness of reception area
- Assist patients with forms and consents as required
- Coordinates with clinical teams to move patients efficiently through appointments
- Engages with patients frequently to make them feel at home, noticed and represented
- Ensures patient health histories, X-Rays, perio-charts and photographs are current and coordinates with clinical teams to update images/charting/X-rays as required
- Obtains signed consent forms and statements of financial responsibility
- Responsible for ensuring patient demographic information, referral sources and letters are collected and entered into patient records
- Coordinates internal and external referrals to ensure appropriate communications take place between doctors and follows-up as necessary to ensure the best patient experience
- Runs reports on unscheduled treatment, procedures not attached to claims, day’s deposits, etc. and takes corrective action
- Performs administrative tasks such as verifying insurance, checking eligibilities, confirming appointments, and scheduling follow-up treatment.
- Makes and receives customer service calls for patients, referring practices, and labs
- Represent our group by providing outreach and education with local businesses, schools and other organizations.
- Other duties and responsibilities as assigned
Qualifications
- Excellent communicator with staff, patients, and family
- Professional appearance and attitude
- “People” skills with fun, cheery attitude. You’ve never had a bad day and have a yearning to brighten everyone else’s day
- Eagerness to learn and advance skills
- Able to multi-task and work independently and as a team
- Minimum five years of dental practice experience in an administrative or clinical function
Job Summary
Full Time
$33k-39k (estimate)
02/12/2023
06/07/2024
The job skills required for Patient Concierge include Customer Service, Scheduling, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Concierge positions, which can be used as a reference in future career path planning. As a Patient Concierge, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Concierge. You can explore the career advancement for a Patient Concierge below and select your interested title to get hiring information.
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