Overview:
Service “Patient” Navigator works under the direct supervision of the Program Director/Project Coordinator. The Service Navigator serves as the central hub of services and referrals for clients and treatment staff. The Service Navigator will fulfill assigned roles; community liaison, administrative support, MAT education and care navigation. The Service “Patient” Navigator will work alongside the treatment team. If you are passionate about making a positive impact on the lives of others, we encourage you to apply.

Responsibilities:
- Conducts intakes, screening and education for MAT Projects. - Maintain client files in accordance with all applicable federal, state, local, agency laws and, protocols
- Collects and analyzes client demographic data and provide monthly reports to treatment and frontline staff
- Monitors documentation of services provided in accordance with funder requirements and company protocols
- Provide administrative support to frontline and executive staff - Utilize motivational interviewing techniques to empower clients and promote positive change
- Monitor and input data including intakes, follow-ups, and discharges - Ensure all intake interviews, discharges, and follow-ups are completed and entered within timeframes into indicated data collection system - Work collaboratively with Substance Abuse Counselors, Mental Health Counselors, and Outreach staff to refer clients to appropriate resources and services - Maintain a continuous calendar of MAT Clinics, either via coordinator with Health Centers or On-Site - Maintain and update a working list of community referrals for client services - Maintain contact with active clients throughout project and provide referrals and service navigation as needed - Provide Naloxone/Overdose Prevention education to staff and clients - Knowledge of motivational interviewing and counseling - Serves as BHS Inc. representative at resource fairs, stakeholder meetings and, special events throughout the community.

Qualifications:
- Bachelor's degree in social work or related field (Master's degree preferred)
- Two years experience in providing services similar to those within job description. - Experience working with diverse racial/ethnic populations and LGBT individuals.
- Knowledge of community resources and social service programs
- General knowledge of Medication Assisted Treatment, substance use disorders, risk behaviors and local service community, motivational interviewing techniques
- Strong interpersonal skills with the ability to build rapport with diverse populations
- Ability to effectively manage crisis situations and provide appropriate support
- Excellent communication skills, both verbal and written

We offer competitive pay rates and comprehensive benefits packages for eligible employees. Join our team today and make a difference in the lives of those in need.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Relocate:

• Hawthorne, CA 90250: Relocate before starting work (Required)

Work Location: In person