BHN is looking to hire an Electronic Health Record “EHR” Billing Matrix Analyst!

Behavioral Health Network is a growing non-profit community behavioral health agency that has been providing services to children, adults, families, and communities in Western Massachusetts since 1938. BHN provides comprehensive, outcome-driven behavioral health care. We are dedicated to offering high quality, affordable and culturally appropriate care to people of all ages and income levels in our constituent communities.

Join our Healthcare EHR team as a Billing Matrix Analyst to assist the organization in optimizing workflow processes and provide technical support for the billing construct in BHN’s Electronic Health Record!

What you will be doing under the direction of the EHR Billing Matrix Supervisor:

• Monitors reports to reduce failed claims by updating existing or adjusting Activity-CPT entries.
• Collaboratively works with Billing and Program Staff on user requests for Activity- CPT design modifications to reduce failed claims and increase productivity.
• Identifies, assesses, troubleshoots EHR related billing issues as they occur or are reported, and sees through to full resolution
• Works together with professional, technical, and/or administrative staff to identify, document, and implement process improvement and areas of concern
• Develops and documents policies and procedures related to EHR Activity-CPT entry updates/changes
• Assists with EHR training as necessary

Requirements:

• High School Diploma or GED plus 3-5 years of experience required. Associate degree or bachelor’s degree in computer science or related field preferred

Must have: Experience working in Revenue Cycle/Billing; 2 years preferred,

Clinical or medical billing experience

EHR modeling experience; preferably Carelogic

Proven training skills for training a wide variety of individuals

Excellent communication skills, technical and non-technical, oral, and written. Skills in creating a

range of documentation and user guides

Exceptional customer relationship skills

Detailed organizational skills

Good problem solving and interpersonal skills

Ability to: Assist users through Teams and email technologies.

Work independently as well as working with groups to build consensus

Exercise initiative and independent judgment and changing deadlines

Flex with hours worked, while adhering to fundamental project management concepts and

adaptable to changes in assignments, work environment all the while effectively managing time

BHN maintains its commitment to social justice and diversity and strongly encourages diverse candidates to apply!