3 Office Manager - Behavioral Health Jobs in Overland Park, KS

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Office Associate Manager

Mize CPAs Inc.

Overland Park, KS | Full Time

$75k-102k (estimate)

1 Day Ago

Office Manager - Behavioral Health

Behavioral Health Group

Overland Park, KS | Full Time

$93k-125k (estimate)

2 Months Ago

Behavioral Health Outpatient Office Staff

Responsive Centers for Psychology & Learning

Overland Park, KS | Full Time

$34k-43k (estimate)

2 Months Ago

Office Manager - Behavioral Health

Behavioral Health Group Overland Park, KS

$93k-125k (estimate)

Full Time 2 Months Ago

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Behavioral Health Group is Hiring an Office Manager - Behavioral Health Near Overland Park, KS

Office Manager

Healthcare experience preferred

Who We Are

We are a team that is focused on patient care and quality. Behavioral Health Group (BHG), is a leading provider of opioid addiction treatment services. BHG provides medication assisted treatment and counseling services in a conventional outpatient setting. At BHG, we are committed to the belief that addiction is a brain disease, not a moral failing. We believe that with hope, respect, and caring, real recovery is possible.

Why work at BHG?

We grow better together! At BHG we believe in investing in our team members and growing careers through role-based training and promotional opportunities. Join our team members and thrive in our people first culture that is rooted in diversity and inclusion and offers many other tangible opportunities such as:

Benefits: Your choice of three different benefits programs including health, life, vision, and dental insurance, a tuition reimbursement program, and 401K discretionary match
Bonuses: We offer competitive pay, annual increases, bonuses, certification/license completion
Paid Time Off: In addition to paid vacation and company holidays, BHG also provides paid time for training, voting, sick or personal time off
Work/life Balance: Many of our locations offer flexible work schedules
Additional Benefits: Employee Discount Programs to applicable cell phone services, restaurants, amusement parks, movie theaters and more
Career Pathing: We are growing and promote from within
Self-Care: We offer a self-care series as well as an Employee Assistance Program

BHG is the largest network of Joint Commission accredited outpatient opioid treatment and recovery centers operating almost 120 locations in 24 states, and counting. Please ensure you check out our open opportunities in other locations/states as we offer relocation assistance to help support your career.

Responsibilities

Supervise all administrative support team members
Health insurance billing
Validate patient participation in program through identification verification
Check patient’s monetary status
Collect and account for patient payments
Prepare bank deposits
Run work-related errands as needed such as prepare and take mail to post office and/or deliver bank deposits
Assist patients in completing insurance forms for submission as needed
Ability to perform daily accounting duties
Use computer programs efficiently
Assist in interviewing and evaluating applicants for administrative support team members
Supervise the orientation and training of new administrative support team members
Oversee the admission team to validate all applicable patients have insurance verification and authorization of third-party payers and/or Self-Pay set up and collections
Provide written input into the performance evaluations of administrative support team
Responsible for providing recommendations regarding hiring, transferring, promoting, demoting and terminating team members directly under his/her supervision
Complete weekly reports and email them to the COO, Regional Manager, Program Director, and corporate accounting department
Ability to efficiently use the treatment center’s computer program for patient fee collection and financial accountability, to include running and analyzing key management reports
Send out monthly statements if applicable
Filing for third party reimbursement (i.e. Medicaid) if applicable
Perform general clerical work and filing
Order and maintain sufficient inventory of general office supplies
Cover reception desk during dispensing hours. This includes answering phones, setting patient appointments and scheduling intakes
Admit and discharge patients from the Central Registry if assigned by Program Director
Assist Program Director with updating daily and monthly census forms
Make copies for all team members as needed
Make and maintain an adequate number of blank charts for intakes
Assist Program Director in correcting patient/counselor caseload listings on a weekly basis or as needed
Create and/or type documents, including letters and notices, as needed and requested
Schedule patient appointments with the Medical Director and/or Nurse Practitioner
Advise Program Director of problems encountered with job duties and schedule
Maintain a chart monitoring/audit system and compliance tracking reports
Attend conferences, meetings and training programs as directed
Attend weekly treatment team meetings prepared to discuss individual patient issues as related to the Office Manager duties
Hold a basic understanding of alcohol/drug abuse and addiction - specifically Opioid Maintenance Treatment
Develop professional, helpful and effective relationships with team members and patients
Be able to function as a team member, working in conjunction with all other team members in a helpful, positive manner
Be able to project a positive and professional image to the community
Participate in and/or help perform, schedule, or attend monthly in-service trainings
Help ensure the treatment center meets all accreditation standards, and complete assigned activities in order to achieve this
Ensure administrative support team members participate in all required new hire and annual trainings
Engage in outreach activities, which may include writing letters and making follow-up calls to community agencies
Maintain the highest level of confidentiality and appropriate boundaries with patients
Meet BHG attendance standards and be present and ready for work at the beginning of their established work schedule
Report any work-related injury or illness, or workplace hazards or security issues immediately to Chief Operating Officer, Regional Manager, or Human Resources Department as applicable and ensure documentation is completed in a timely manner
Develop work schedule for administrative support employees to ensure adequate coverage
Responsible for managing time off requests, schedule adherence, timekeeping, and timecard approval for the administrative support department
Other duties as assigned by supervisor

Minimum Qualifications

High integrity
Ability to maintain and communicate broader perspective to subordinates
Capable of effectively delivering positive and negative feedback to subordinates
Excellent verbal and written communication skills
Sound judgment
Efficient
Self-starter
Strong customer service and interpersonal communication skills
Knowledge of basic accounting and accounts receivable
Accurate data entry skills with knowledge of basic keyboarding
Professional and courteous telephone skills
Knowledge of confidentiality and release of information
Ability to work independently and under pressure handling multiple tasks simultaneously
Ability and willingness to collect monies from patients
Ability to enforce treatment center policies with regard to fee collection
Ability to train team members
Must be able to react quickly
Knowledge of basic computer/word processing skills
Knowledge and skill in the use of typical office equipment such as calculator, fax machine, copier, computer, telephone, postage meter, scales, scanner and computer programs

GREAT Opportunities - Our Team Members are motivated self-starter’s who excel in a fast-paced environment and become a valued member of our team.

GREAT People - Our staff has a passion to be the best, sharing a strong work ethic and dedication to providing the gold standard of patient care.

GREAT Support - We are committed to providing the training, information, and corporate support necessary to facilitate your success.

BHG is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.