At Beech Acres Parenting Center, we uncover the natural gifts of children by unleashing the power of parents and caregivers. As a contemporary parenting center, Beech Acres serves over 30,000 people annually through a wide range of services including foster care, kinship care, adoption, behavioral health support in schools, parent coaching and much more. All of our programs are founded in our Natural Strength Parenting framework which enables parents to unlock their own potential by building on their unique strengths. For more information, visit www.beechacres.org

Why you will love working at Beech Acres :

Culture That Matters

Intentional. Strength-Based. Mindful.

At Beech Acres Parenting Center we are empowering parents and strengthening kids together. A career at Beech Acres will help you discern your unique purpose, discover and develop your own natural strengths, and learn to be present, fully engaged and accepting in the moment. Its how we empower our families and its how we empower each other.

We're a spirited team that believes in having fun and making an impact in our community and beyond. Weve built a culture that values our team members strengths where we embrace our differences and live the value of Inclusion to all. We believe that cultivating a feeling of belonging among our employees, partners, children and adults in a childs world begins with a just, equitable and diverse organization. We work towards this through our policies, practices, and our daily personal interaction. Beyond that, we aspire to influence the systems and communities in which we do our work by providing thought leadership, co-creation, advocacy, and support.

Thats culture that matters.

Our Perks at Work

• At Beech Acres, we take pride in offering you a competitive benefits package, inclusive of base pay, incentives, and other benefits. Your total compensation includes benefits that go beyond wages and are provided to you. Our Perks at Work includes a Bonus Points recognition, Cell Phone Reimbursements, Flexibility in the way that you work, paid leave plans, and best in the city Paid time off plans amongst many others.

• Beech Acres success is dependent upon our people, and our total rewards are designed to create and sustain an environment that encourages and rewards outstanding commitment to client service, personal accountability and the achievement of results. We believe working here offers more value and rewards than just your total compensation. We work in an environment that encourages commitment, spirit and collaboration and we provide outstanding results to our community. We are committed to not only our mission but to your growth and development as an employee and individual.

If you have what it takes and have the heart and passion for helping support families and children, then we invite you to apply to be part of positive change in schools, pediatric offices, workplaces, and our community!

Essential Duties and Responsibilities:

Coordinates the client experience from initial intake process and data collection, insurance eligibility/verification, scheduling, billing and discharge. Supports the Beyond the Classroom team to ensure activities and initiatives maintain all relevant quality, regulatory, and legal standards.

• Facilitates intake process and data collection and entry in appropriate systems, including: admission documentation, parent/child relationships, custody information, and referral source.
• Meets families where they are to assist in completion of intake packets. Addresses questions related to intake process, eligibility, fee for service, etc.
• Obtains and verifies relevant insurance coverage information. Processes eligibility requests and preauthorization requests through appropriate source and verifies coverage eligibility with families, including applicable co-pays, covered services, in-network/out of network status, etc
• Researches eligibility for service coverage under Hamilton County Mental Health and Recovery Service Board to ensure viability of indigent services.
• Administers process for initial fee agreements.
• Corresponds with families regarding billing information. Follows up on missing data and past due accounts.
• Diligently & accurately keeps spreadsheets to track authorizations, fee agreements, co-pays and board indigent percent of eligibility.
• Enrolls eligible clients in Shares and Gosh.
• Processes and collects payments, as needed. Collaborates with Finance to address billing issues and/or payment processing.
• Ensures billing systems are accurate and up to date at the time of assignment to clinicians or providers. Assists with updates to client records as necessary.
• Supports reporting activities for assigned schools, including referral sources, persons served, demographics, etc.
• Supports and ensures accuracy of data in Next Gen, BA Intake, and/or RedCap.
• Processes discharge paperwork, drafts and sends communications to clients regarding non-compliance.
• Supports scheduling process within assigned schools to help ensure efficiency in calendars.
• Completes client appointment reminder calls, as needed.
• Works collaboratively with Quality Improvement to conduct periodic compliance and risk assessment audits and support process improvement activities. Supports processes to implement best practices across schools.
• Supports process to onboard and credential new clinical staff, including staff code assignment, registration in MITS, and verification of NPI number.
• Participates in ongoing process improvement initiatives to develop and refine efficient intake and processes.
• Works collaboratively and cross-functionally as a Beyond the Classroom team member to ensure holistic needs of kids and families are met.
• This a hybrid role.

Education and/or Work Experience Requirements:

• High School Diploma or Equivalent (Associates Degree in Business Administration, Medical Billing, or related area) 1-3 years of experience in a healthcare administrative role, supporting billing processes.
• Previous experience in behavioral health or mental health services is preferred.
• Knowledge of LEAN concepts and continuous quality improvement is preferred.
• Outstanding organizational capabilities with the ability to manage time and balance multiple priorities.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers. Customer service focus with strong ability to consistently provide outstanding support.
• Excellent computer proficiency (MS Office Word, Excel and Outlook).
• Ability to work collaboratively to support the teams achievement of shared goals and outcomes.

Beech Acres is an Equal Opportunity Employer

BAPC provides equal employment opportunities (EEO) to all persons, consistent with applicable federal, state and local equal employment opportunity laws prohibiting discrimination based on race, sex, pregnancy, sexual orientation, gender identity, age, disability, genetic information, religion, ancestry, military or veteran status, color, national origin, or any other applicable statutorily protected group status under local, state, or federal law. This applies to all phases of the employment relationship including recruitment, hiring, compensation, advancement, and discipline.