Position Summary: The Account Executive/Transitional Care Navigator’s (TCN) primary objective is to support its clients and healthcare provider services coordination and practices. This will be accomplished by collaborating with discharge planners, case managers, clients, referral sources, professional resources and families at designated facilities or home within an assigned territory to coordinate the initiation of appropriate health care services. This position is responsible for overseeing the quality of care as the patient transitions through the healthcare system, with a heavy emphasis on coordination of Remote Patient Monitoring. The Account Executive is responsible for establishing and developing new community and provider relationships and assure current relationships remain strong. This position provides continued support to Bedrock’s customers, including medical practices and its providers, senior living communities, acute care hospitals and post-acute care centers.

Essential Functions:

• Support physician practices enrolled in Bedrock’s ecosystem with strategic business development goals.

• Identify healthcare entities and practices that would benefit from enrolling Bedrock’s services.

• Develop relationships in accordance with the Bedrock’s core values with referral sources, physicians, and other health care professionals.

• Responsible for oversight of our partnered Remote Patient Monitoring accounts.

• Identify new partner opportunities as well as trends to support business and revenue growth.

• Plan and organize marketing meetings/events and continuing educational seminars with professional partners.

• Market and sell all services lines offered by Bedrock.

• Work with acute health care partners to help with patient transitions to post-acute care, senior living, long-term care or back home.

• Meet with patients and families, as requested, to ensure smooth transitions from hospital to contracted healthcare facility.

• Work closely with center/organization’s administration and admissions teams to ensure patient referral conversions.

• Assist with the review/screening of new patient referral clinical information for appropriateness.

• Schedule and attend meetings with hospital and healthcare partners to maintain and grow relationships as well as uncover areas for process improvement.

• Promote Bedrock/PCMG client provider services to medically qualifying patients and their family members or caregivers.

• Promote Bedrock client provider discharge services to acute and post-acute care centers.

• Ensure prior to patient discharge from post-acute care that medically eligible patients are set up with RPM (remote patient monitoring) and other valuable final products through participating medical practice.

• Work closely with Bedrock’s practice providers in relation to patient care needs and appropriateness.

• Identify and inform Bedrock’s VP of Operations about market trends, changes, and barriers.

• Maintenance of strong relationships with accounts in assigned territory.

• Perform as a team player with colleagues.

• Complete weekly activity log and maintain real-time updates for CRM.

• Track and maintain referral, admission, new business data.

Non-Essential Functions:

• Attends all required training, in-services, and staff meetings

• Strives to maintain a safe working environment for the prevention of accidents, the preservation of equipment, and the achievement of safe working practices and by practicing proper infection control measures while in centers

• Maintains a positive, professional demeanor toward residents, visitors, families, coworkers, and professional partners

• Adheres to all policies and procedures of Bedrock Healthcare At Home, LLC.

• Performs other duties as assigned

• Professionally represents Bedrock during meetings, center visits, and video calls

Experience and Education:

• Minimum of 2 years' experience in healthcare sales and business development

• 1 year Experience with care coordination preferred

• Ability to work independently and under pressure in a complex and changing work environment

• Proficient in computer skills and knowledge of software applications, including programs, such as PCC, Extended care, Epic, Microsoft Office Products

• Ability to multitask and prioritize

• Discharge planning and external liaison experience is a plus