Admissions Coordinator

Reports to: Clinical Director/Director of Operations

The Admissions Coordinator serves as the initial point of contact for clients seeking services at the behavioral

health facility. The Admissions Coordinator is responsible for conducting client intake assessments, coordinating

admissions, and providing clients with information about available programs and services. The Admissions

Coordinator must ensure that all assessments and documentation are completed in compliance with CARF and the

Virginia Administrative Code regulations.

Key Responsibilities:

1. Conduct client intake assessments:

● Meet with clients to conduct initial intakes and gather information regarding their needs,

preferences, and eligibility for services.

● Collect demographic information and medical history from clients and their families.

● Complete all required paperwork and documentation in a timely and accurate manner.

2. Coordinate admissions:

● Communicate with clients and their families to coordinate admission to the facility.

● Verify insurance coverage and obtain authorization for services.

● Work with the billing department to ensure that all financial information is accurately

documented.

● Coordinate with other staff members to ensure that clients are properly prepared for admission.

3. Provide information about programs and services:

● Educate clients and their families about available programs and services.

● Answer questions about the facility's policies and procedures.

● Provide clients with information about community resources and support groups.

4. Maintain documentation:

● Keep accurate and detailed records of all client interactions.

● Ensure that all documentation is completed in compliance with CARF and the Virginia

Administrative Code regulations.

● Maintain confidentiality of all client information.

5. Participate in quality improvement activities:

● Attend regular meetings with the Director of Operations, Clinical Director and other staff

members to discuss program improvements.

● Identify areas for improvement in the intake process and make recommendations for changes.

● Participate in training and professional development activities as needed.

Qualifications:

● Bachelor's degree in social work, psychology, or related field preferred.

Minimum Required Skills and Experience:

● Experience in the behavioral health field is preferred.

● Knowledge of CARF and the Virginia Administrative Code regulations.

● Strong organizational skills and attention to detail.

● Excellent communication skills, both verbal and written.

● Ability to work independently and as part of a team.

● Proficient in Microsoft Office and electronic health record systems.

Working Conditions:

The Admissions Coordinator will work primarily in an office setting with regular interaction with clients and their

families. The Admissions Coordinator may be required to work evenings or weekends as needed to accommodate

client needs.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Free parking
• Paid sick time
• Paid time off

Healthcare setting:

• Outpatient

Schedule:

• Monday to Friday

Experience:

• Admissions/Coordinator: 1 year (Required)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Norfolk, VA 23517 (Required)

Ability to Relocate:

• Norfolk, VA 23517: Relocate before starting work (Required)

Work Location: In person