Job Description: Boutique Manager at Beaufort Belle

Beaufort Belle, a charming southern lifestyle boutique located in Bluffton, SC is seeking a highly motivated and experienced Boutique Manager to lead our retail team and deliver exceptional customer experiences. As a Boutique Manager, you will be responsible for ensuring the smooth operation of the boutique, driving sales, managing employees, and creating an inviting shopping environment for our valued customers.

Responsibilities:

1. Lead by Example:

- Set a high standard of professionalism and customer service for the entire team.

- Demonstrate a passion for the boutique's products and the southern lifestyle it represents.

2. Positive Attitude & Work Ethic:

- Foster a positive work culture that promotes teamwork, creativity, and motivation.

- Encourage employees to uphold the boutique's values and dedication to customer satisfaction.

3. Confident & Polished Appearance:

- Always maintain a professional and polished appearance.

- Ensure all employees adhere to dress code standards that reflect the boutique's image.

4. Monitor Sales:

- Analyze sales trends and develop strategies to optimize revenue and meet targets.

- Implement and monitor sales incentives to encourage employee performance and customer engagement.

5. Conduct Employee Training:

- Plan and conduct training sessions to onboard new employees and enhance the skills of existing team members.

- Educate staff on product and brand knowledge, customer service best practices, and sales techniques.

6. Manage Employee Scheduling (includes monitoring labor costs):

- Create efficient and fair schedules that meet the boutique's operational needs.

- Monitor labor costs and adjust scheduling as necessary to maintain profitability.

7. Merchandising:

- Curate and maintain visually appealing displays to showcase the boutique's products.

- Regularly refresh displays and merchandise layouts to attract customer attention.

8. Strong Communication:

- Communicate effectively with staff, customers, and management to ensure a smooth flow of information.

- Provide regular updates on boutique performance, sales goals, and any relevant updates.

9. Manage Time Sheets:

- Oversee accurate and timely recording of employee work hours and submit to payroll as required.

10. Retain and Attract Top Talent:

- Identify and nurture talent within the team to promote growth and internal promotions.

- Develop strategies to attract skilled and passionate individuals to join the boutique's team.

11. Mediate Workplace Conflict:

- Address and resolve employee conflicts in a fair and professional manner.

- Encourage open communication and provide a supportive environment for conflict resolution.

Requirements:

- Proven experience in a retail management role, preferably in a boutique setting.

- Excellent leadership and people management skills.

- Strong understanding of sales techniques and customer service principles.

- Proficient in visual merchandising and creating attractive displays.

- Exceptional communication and interpersonal abilities.

- Ability to work a flexible schedule, including weekends and holidays.

- Familiarity with POS systems and basic retail software.

- Knowledge of labor laws and regulations related to scheduling and employee management.

If you are a motivated, dynamic, and customer-focused individual with a passion for the southern lifestyle, we invite you to apply for the Boutique Manager position at Beaufort Belle. Join our team and contribute to creating unforgettable shopping experiences for our valued customers.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Experience:

• Women's Fashion retail: 2 years (Required)
• Team management: 2 years (Required)
• Boutique: 2 years (Required)

Work Location: In person