Do you have an extremely high energy level, want to talk to people nonstop, live for customer service and explain complicated mechanical terms in a way people can understand, than we have the role for you!

Beardmore Chevrolet, Subaru and Hyundai is a friendly family-run company that has been in business for over 100 years. At Beardmore we pride ourselves on great employee culture, we offer flexible work hours, paid time off, and competitive benefits. We prefer to promote from within and provide an upfront career path to all new employees.

To be successful in this role you must help 15 people a day fix their car. Be a master presenter that can stop and actively listen to customer needs. Then provide advice and guidance on options that fix what the mechanics have found.

Responsibilities

• Greet customers when they arrive at the parts and service center and direct them to an available mechanic
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
• Answer questions about service outcome (after consulting with mechanic if necessary)
• Advise customers about warranty protections and potential cost savings
• Help customers decide between trading in a car and fixing it through our shop
• Manage and oversee the service center’s workflow and scheduling
• Call customers to inform them of changes in service or to let them know their vehicle is ready for pickup

Skills

• Can quickly create a real connection with people
• Highly organized
• Fast paced multi tasking environment
• Loves hitting goals
• Optimistic
• Collaborative spirit

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Supplemental Pay:

• Bonus pay
• Commission pay

Experience:

• Customer Service: 2 years (Preferred)