Beam, Longest and Neff, L.L.C. is Hiring a Public Assistance Case Management Specialist Near Indianapolis, IN
Beam, Longest, and Neff (BLN) is a full service heavy civil engineering and program management firm. Founded over 75 years ago, BLN is a leading firm across the United States. BLN is seeking individuals who can provide efficient, professional eligibility and case management services for federally funded programs.
Duties & Responsibilities:
The case manager must assist program applicants in all aspects of the assistance process. Case Managers must:
Provide professional customer service to program applicants
Develop a comprehensive understanding of the program’s guidelines, requirements, and strategic direction
Document activities and homeowner communications in the program’s database
Review eligibility documentation provided by program participants in the application portal
Manage and execute workflows within the program’s database
Ensure quality, completeness, and on-time delivery of all assigned tasks
Maintains and utilizes standard operating procedures for all daily tasks
Qualifications:
Highly organized and detail oriented
Knowledge and proficiency in Microsoft Office products
Able to multi-task within a fast paced and ever changing environment