Position: Distribution Center Supervisor
Department/Building: Distribution Center
Revised Date: 2/6/2024
FLSA Status: Exempt
Reports to: Department Manager
Position Summary
The Distribution Center Supervisor will be responsible for evaluating daily operations requirements, which will include reporting, staffing and productivity. Provide performance feedback and direction to assigned hourly Associates. Responsible for interviewing Distribution Center Associates, writing and delivering appraisals, and developing career paths for direct reports. Ensure the appropriate daily scheduling of associates to meet departmental and building goals.
InteractionRequired with:

• Reports to Logistics Department Manager
• Distribution Center leadership team - Department Managers, Operations Managers, Directors, DVP, VP
• Bealls Distribution Center Support Partners - Transportation, Technology, Human Resources, Safety, Maintenance
• Corporate center business partners

SUMMARY OF DUTIES AND RESPONSIBILITES (Essential Functions)

• Evaluate daily operations requirements and ensure the appropriate daily scheduling of resources to meet productivity, accuracy and service goals
• Maintain presence within assigned Department to be available for questions from associates and provide direction and feedback
• Interview, select and oversee talent management of a diverse range of Associates
• Provide direct, daily supervision of department Associates by appropriately staffing, prioritizing work, assigning tasks and scheduling personnel
• During each shift, review and react appropriately to reporting, staffing and productivity to ensure goals are achieved
• Maintain workplace safety standards in a clean and orderly environment
• Establish goals for the department and communicate effectively to ensure that Associates understand what is expected
• Prioritize tasks based on merchandise aging, flow and production capacity
• Create and maintain a positive work environment through continual motivation and engagement in order to achieve performance and production goals
• Ensure that established operating procedures are followed for all department functions and processes
• Collaborate with others to seek out opportunities to brainstorm, improve and reinvent work processes
• Uphold company policies and procedures and deliver company established disciplinary procedures for policy violations and noncompliance
• Perform administrative duties such as time keeping, attendance calendars, performance reviews and employee forms in an accurate and timely manner
• Provide first level support and follow-up for associate suggestions, complaints and concerns
• Responsible for ensuring OSHA, CTPAT and other safety compliance within the warehouse
• Perform other duties as assigned

Supervisory Responsibilites

• Supervises Associates on a daily basis through activities including (but not restricted to) hiring, motivating, delegating, promoting, counseling and coaching, performance appraisals and pay-rate reviews; scheduling and termination
• Direct line oversight of hourly associates in the assigned department of the Distribution Center

Physical Demands

• Must have adequate vision, speech, hearing, and physical ability to perform essential job functions, with or without reasonable accommodations
• Must have full body rotation and mobility (i.e., bending, stooping, twisting, reaching, reaching overhead, pushing, pulling, kneeling, grasping etc.)
• Must be able to lift and carry up to 50 lbs. when necessary to handle/move cartons of merchandise
• Must be able to stand for long periods of time
• Must be able to use stairs to complete essential functions where the department is located
• Must be able to work flexible hours and adapt to changing work requirements
• Must have good awareness of surroundings

Qualifications

• High school diploma or equivalency
• 3 years of supervisory experience preferred
• Retail experience (i.e. operations, logistics, retail, supply chain, transportation, and distribution) is a plus
• Bilingual (English/Spanish; English/Creole) is a plus
• Ability to communicate logically and clearly, both written and verbally
• Computer skills, including Word, Excel, and database navigational skills
• Ability to make data-driven decisions
• Must be able to work flexible hours and adapt to changing work requirements
• Self-directed, multi-tasking, hands on, and action oriented with the ability to perform in high pressure and dynamic situations