1 Shoe Lead #053 - Bealls Apopka Job in Apopka, FL

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Shoe Lead #053 - Bealls Apopka

Bealls Stores

Apopka, FL | Full Time

$51k-70k (estimate)

2 Months Ago

Shoe Lead #053 - Bealls Apopka

Bealls Stores Apopka, FL

$51k-70k (estimate)

Full Time 2 Months Ago

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Bealls Stores is Hiring a Shoe Lead #053 - Bealls Apopka Near Apopka, FL

Shoe Lead #053 - Bealls Apopka(Job Number: 2200032T)

Description

Position: Shoe Lead

Exempt/Non-Exempt: Non-Exempt

Department: Shoes

Date Revised: April 17, 2017

Function: To provide a friendly and satisfying customer and brand experience while supervising the daily operations and merchandising of the shoe department to drive results.

Interaction:

Extensive interaction with customers, shoe department associates and Management Team.
Reports to Merchandise Manager.
Some interaction with vendors and corporate visitors.
Summary of Duties and Responsibilities (Essential Functions):
People:
In partnership with Merchandise Manager, actively participate in the talent selection process for shoe associates, along with providing feedback for reviews.
Facilitate training for all shoe associates on customer service standards, merchandising standards, product flow, inventory flexing and signage to ensure consistency of Brand experience.

Process:

Set the standard for customer service expectations within the shoe department.
- Responsible for greeting and offering assistance to customers as needed.
- Acts as resource for associates on product knowledge.
- Coach and direct associates as needed to maintain service standards.
- Proficient in fitting customers.
Utilize daily and weekly sales reports to track, analyze and communicate business results to determine strategies and maximize sales.
Communicate merchandise and product performance opportunities/observations and capture customer feedback and provide to Store Management.
Facilitate open communication with Store Management on all pertinent information that relates to current direction and/or opportunities to drive business within the shoe department.
Partner with Store Management to establish adjacency flow, department maintenance and daily operations.
Work closely with Shoe team on new receipt placement.
Lead the Shoe team to deliver expected shoe department standards consistently:
- Display shoes
- Product Feature Tags
- Bin maintenance: colorizing, sizing and recovery
- Pricing: ad sets, signage, price changes
- Clearance presentation and recovery
Ensure returns, mis-mates and damages are handled timely and efficiently per company standards.
Supervisory Responsibilities:
Direct daily activities of Shoe department associates.
Supervise sales floor through coaching and motivating associates to ensure quality customer experience as Team Sales Leader.
May have key holder responsibilities.

Physical Demands:

Must have adequate vision, speech, hearing and physical ability to perform essential job duties.
Must be able to stand/walk 95% of the day to perform the essential job duties.
Must be able to climb stairs to stockroom (if applicable) in order to replenish and maintain merchandise.
Must have full body rotation and hand usage (i.e., bending, stooping, twisting, ringing etc.)
Must be able to lift at least 20lbs.
Must be able to climb a 12 foot ladder for maintaining merchandise.

Qualifications:

High school diploma.
Minimum 2 years footwear experience in a retail environment.
Ability to work well with all levels of management.
Ability to supervise a team through clear communication and teamwork.
Ability to adapt to quickly changing priorities.
Ability to prioritize and manage multiple tasks efficiently.
Good written and verbal communication skills.
Schedule flexibility to include evenings, weekends, and holidays to meet demands of the business.
As a key holder, must have a valid Florida driver license and reliable transportation.

Affirmation:

I have read and understand the responsibilities listed on this job description.

I understand that the duties listed in this job description could change at any time.