WE Business Management, Inc.

Job Responsibility

• Coordinate and assign drivers, attendants and vehicles to regularly scheduled home-to-school runs, adult day program, special charters and field trips.
• Maintain routes, assist drivers and resolve schedule problems for the purpose of ensuring all routes are covered.
• Resolve and / or recommend solutions to incidents, complaints and / or accidents.
• Provide customer service calls and follow up.
• Prepare documentation (i.e. incident reports, etc.) for the purpose of providing written support and / or conveying information.
• Review GPS for payroll accuracy and compliance.
• Communicate with automotive maintenance team for vehicle maintenance, repairs and DOT scheduling.
• Communicate with Safety Supervisors for safety related issues, disciplinary actions and follow up training classes.
• Communicate with 19A Supervisors to ensure driver and bus attendant compliance.

Qualification :

• One (1) year prior dispatching experience at a school bus company or equivalent preferred.
• Computer proficient in MS Office (i.e. Word, Excel).
• Possess excellent communication and customer service skills (both verbal and written).
• Good problem solver and strong abilities in crisis management.
• Organized and detailed work habits.

We Transport / Towne Bus is a premier Long Island-based school bus company serving districts throughout Nassau and Suffolk Counties, New York City, Westchester County, and Bridgeport, Connecticut.

Last updated : 2024-02-27