Benefits :

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Free uniforms
• Training & development

Job Description : Food Runner

Position Overview :

As a Food Runner, you will play a crucial role in ensuring the smooth operation of the restaurant's dining experience. You will be responsible for delivering food orders from the kitchen to the appropriate tables in a timely manner, ensuring accuracy and presentation standards are upheld.

This position requires excellent communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment as well as helping members / guests with there needs as well

Responsibilities :

• Food Delivery : Deliver food orders from the kitchen to the respective tables in a timely manner, ensuring that all items are accurately presented and promptly served to guests.
• Coordination : Collaborate closely with kitchen staff and servers to ensure seamless communication and efficiency in delivering food orders.

Prioritize tasks based on order urgency and customer needs.

• Quality Control : Conduct visual checks on food items to ensure they meet quality standards before delivery. Alert kitchen staff or management of any discrepancies or issues with food orders.
• Table Setup : Assist in setting up dining tables with appropriate utensils, condiments, and tableware to prepare for guest seating.

Ensure tables are clean and presentable before delivering food orders.

Customer Service : Provide friendly and attentive service to guests, addressing any inquiries or requests promptly and professionally.

Strive to enhance the overall dining experience by anticipating and fulfilling customer needs.

Sanitation : Maintain cleanliness and organization in food delivery areas, including food trays, carts, and serving stations.

Adhere to food safety protocols and sanitation standards to ensure a hygienic environment.

Team Collaboration : Work collaboratively with fellow food runners, servers, hosts / hostesses, and other restaurant staff to achieve operational goals and deliver exceptional service.

Requirements :

• Excellent Communication Skills : Ability to communicate effectively with kitchen staff, servers, and guests to facilitate smooth food delivery and ensure customer satisfaction.
• Attention to Detail : Keen eye for detail to ensure accuracy in food orders, presentation, and table setup. Ability to identify and address any discrepancies or issues promptly.
• Physical Stamina : Capable of standing, walking, and carrying trays for extended periods in a fast-paced environment. Ability to lift and transport food trays and equipment as needed.
• Customer Focus : Dedication to providing excellent customer service and enhancing the dining experience for guests. Friendly demeanor and willingness to assist with guest inquiries or requests.
• Team Player : Strong teamwork and collaboration skills to work effectively with colleagues in a dynamic restaurant environment.

Willingness to support teammates and contribute to the overall success of the team.

Adaptability : Ability to adapt to changing priorities and multitask efficiently in a busy restaurant setting. Flexibility to work evenings, weekends, and holidays as required.

Preferred Qualifications :

• Previous experience in a similar role, preferably in a restaurant or hospitality setting.
• Basic understanding of restaurant operations and dining etiquette.

Compensation : $10.50 / hour plus tips

Join our team and become an integral part of delivering exceptional dining experiences to our guests!

Last updated : 2024-05-02