A qualified Maintenance Technician must possess field experience, knowledge of Hilton Head Island helpful, highly motivated and can work independently or in a team environment with excellent time management skills. The technician is responsible for all aspects of maintenance on home and villa rentals, including but not limited to. Basic home repairs on a daily basis (i.e. troubleshooting, basic plumbing, carpentry, locks, HVAC, pool, dry wall rep...
Key Duties and Responsibilities. Handle telephone, email, internet and ‘in person’ inquiries efficiently and politely. Exceed our customers’ expectations by delivering service in a professional, knowledgeable and accommodating way. Remain calm, patient and polite if receiving customer feedback. Maximize revenue by converting inquiries, recognizing business prospects, and taking every opportunity to upsell. Liaise with all departments to ensure th...
