Position Overview

Remove Now Hiring! Case ManagerSchedule: Full timeSalary: $22 - $27/hourLocation: Irvine, CARetention BonusEligibleJoin Our Team as a Case Manager! About Us: Be Well OC is a leading organization that provides crisis response and compassionate care to individuals facing mental health, emotional, or psychological crises. Our transformative initiative brings together public, private, academic, and faith-based organizations to create a coordinated system of mental health care and support for all Orange County residents. Our mission is to make compassionate mental health care accessible to our community, making Orange County the happiest and healthiest community in the United States with a world-class mental health care system. Job Summary:The Case manager provides services and referrals to residents referred to by the Mobile Operations Team that works alongside the Police Department. This position is under direct supervision of the Mobile Operations Manager for the Irvine, CA Mobile Team. What You´ll Do:

• Demonstrates the Be Well mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders. 
• Provides a safe, effective, and efficient implementation of direct care in accordance with established policies, procedures, and standards of care. 
• Makes appropriate recommendations for living environments, therapy, psychiatrist visits, case management, and other services. 
• Provides services to all residents referred based on their needs and preference.
• Documents and communicates interactions with members to other services team members as appropriate. 
• Maintain awareness of community resources and assist members served in the appropriate use of community resources. 
• Advocates for and accompany members when needed on long appointments, e.g., SSI, DMV, GR (General Relief), etc. 
• Help members to understand their legal status and rights. 
• Safeguard confidentiality; adhere to HIPAA policies. 
• Foster independence with members served. 
• Safeguards confidentiality of members served. 
• Provides transportation when needed and appropriate. 
• Must participate in a rotation schedule of after-hours on-call services based on program expectations. 
• Duties and responsibilities may be added, deleted, and/or changed at the discretion of management. 
• Maintain confidentiality and respect the boundaries of clients experiencing emotional distress. 
• Attend required department and clinic meetings and share in other responsibilities as relevant. 
• Other duties as assigned. 

 What You´ll Need:

• Experience in a mental health and/or dual diagnosis case management position (preferred).
• Bi-lingual Spanish (preferred).
• Two years of case management experience (minimum). 
• Knowledge of Orange County resources (housing, substance abuse, mental health, shelters, etc.) 
• High School Graduation or G.E.D. 
• Demonstrated sensitivity to multicultural populations and issues is required.
• Valid and unrestricted California driver’s license with clean driving record with reliable transportation.
• Must be CPR and First Aid certified on the date of employment or within 60 days of employment and maintain current certification throughout employment. 
• All opportunities are contingent upon successful completion and receipt of acceptable background check results along with a valid driver’s license. Additional regulatory, contractual, or local requirements may apply. 
• Ability to work effectively as a member of a multidisciplinary team. 
• Effective written and verbal communication. 
• Good computer/technology skills. 
• Ability to assess safety risks. 
• Ability to promote a positive, supportive recovery culture. 
• Ability to engage clients and hold hope in the face of adversity. 
• Ability to gain trust and build rapport with diverse populations. 
• Ability to be patient and mindful. 
• Knowledge of basic medical and psychiatric terminology. 

Mind OC employees must be fully vaccinated against COVID-19 by the first day of employment.What´s In It for You:

• Health insurance. 
• Dental insurance. 
• Vision insurance. 
• Accident Insurance.
• Eligible to contribute to 403(b) at first paycheck. Employer match on first paycheck. 
• 14 Paid Holidays off in addition to PTO. 
• Loan Forgiveness through the Public Service Loan Forgiveness (PSLF) Program

And more... Ready to Make a Difference? If you're ready to be a beacon of hope for those in crisis and are excited about being part of a team committed to transforming lives, apply today! Join us in our mission to provide immediate care and support to those who need it the most. Be Well OC is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

Pay Range

USD $22.00 - USD $27.00 /Hr.