12 Call center manager Jobs in Muncie, IN
BCI Acrylic Independent Dealers is Hiring a Call center manager Near Muncie, IN
Confirmation Call Center Manager Creating a fresh solution to bath remodeling, BCI / L.J. Stone, Inc. offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs.
We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace.
America’s number one growing acrylic bath company, BCI / L.J. Stone, Inc. is looking to hire an experienced Confirmation Call Center Manager in our Muncie, Indiana office.
Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
We have an excellent compensation package for this position that includes a salary and bonus opportunities. Job duties include : Schedule and confirm appointments Hire, train and manage Call Center Representatives Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.
Benefits : Medical, Dental, Vision Life Insurance 401 (k) Paid Vacation Professional Development Individual and Team bonuses (765) 587-2222 Powered by JazzHR
Last updated : 2024-05-08
Job Summary
Full Time
$77k-106k (estimate)
05/09/2024
07/18/2024
The following is the career advancement route for Call center manager positions, which can be used as a reference in future career path planning. As a Call center manager, it can be promoted into senior positions as a Contact Center Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center manager. You can explore the career advancement for a Call center manager below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Manager job description and responsibilities
Due to their managerial position, Call Center Managers complete many tasks contributing to their supervisory role.
04/18/2022: Santa Ana, CA
Call center managers will be directly responsible for hiring, training and motivating call center representatives.
03/06/2022: Dayton, OH
Motivating and guiding team members on navigating difficult customer calls.
03/22/2022: Huntington, NY
Call center managers hire, train, prepare, and motivate their staff members to provide excellent service to customers.
03/17/2022: Cleveland, OH
They develop objectives for a call center’s day-to-day operations and analyze call center statistics (like sales rates and customer service metrics) to ensure that these objectives are met.
04/12/2022: Nashville, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Manager jobs
Some call center managers can also work toward sales and team leadership certifications.
02/25/2022: Buffalo, NY
Educational requirements to become a call center manager vary by employer.
02/23/2022: Alamogordo, NM
Any call center manager will receive on-the-job training.
03/11/2022: Longview, TX
Be a social leader to foster optimism and promote culture change.
04/17/2022: Albany, NY
Focus on agent engagement and retention.
02/06/2022: Albany, GA
Step 3: View the best colleges and universities for Call Center Manager.
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