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Computer Operator Technician III - 2024
BCforward is seeking a Computer Operator Technician III to work onsite in Fishers Indiana
Pay 48 / hr / w2
Computer Operations Technician II
Night Shift : 12-hour shift, (9pm to 9am) Wednesday, Thursday and Friday nights and every other Tuesday night work week.
Location : Fishers IN
JOB DESCRIPTION
communicate effectively in written and oral form; establish and maintain effective work relationships with those contacted in the performance of required duties.
Performs related work as required.
A. MVS Operations 25%
1. Ensure the production processing schedules are met.
2. Ensure online availability Service Level Agreements are met.
3. Acquire knowledge of key business applications, relationships, and interdependencies with other business applications and processes.
4. Assist in the development and maintenance of disaster recovery procedures.
5. Ensure that auditing controls, procedures, and processes are followed completely, accurately, and turned over.
B. Midrange and Open Systems Operations 10%
1. Operate and monitor Unix and Windows computer systems and related equipment.
2. Ensure the production processing schedules are met.
3. Ensure online availability Service Level Agreements are met.
4. Acquire knowledge of key business applications, relationships, and interdependencies with other business applications and processes.
5. Ensure that auditing controls, procedures, and processes are followed completely, accurately, and turned over.
C. Problem Management 25%
1. Ensure all application, system software, hardware and environmental issues are logged in Service Now.
2. Ensure all critical application, system software, hardware, and environmental issues are logged in NewStat.
3. Ensure escalation procedures are followed for critical application issues affecting the production
schedule.
4. Ensure all problem management procedures are followed.
5. Ensure problems and concerns, both operational and staff, are communicated promptly to the
Supervisors.
6. Assist developers, DBA, and systems staff as appropriate to resolve issues.
D. Communications 25%
1. Create, monitor, and maintain operations documentation.
2. Ensure staff is kept abreast of all procedural and technical changes.
3. Maintain accurate data records and filing systems relevant to operational records and reports.
4. Ensure all shift and applications logs are completed in an accurately and timely manner.
5. Provide for smooth shift changes by adequately transitioning all activities.
6. Work cooperatively with various areas of Information Technology.
E. Leadership and Direction 15%
1. Assist Supervisor with daily shift responsibilities.
2. Lead Computer Operations when the Supervisor and Senior Operations Technician is away.
3. Assist Director of Computer Operations as needed.
Assist junior staff members in mastering technical and procedural matters.
Knowledge, Skills, and Abilities :
1. See and read computer monitor and printed matter with or without vision aids.
2. Hear and understand speech at normal levels and on the telephone.
3. Speak so that others may understand at normal levels and on the telephone.
Interested candidates please send resume in Word format Please reference job code 221732 when responding to this ad.
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Job Snapshot
Employee Type
Contractor
Location
Indianapolis, IN (Onsite)
Job Type
Information Technology, Other, Professional Services
Experience
Not Specified
Date Posted
04 / 23 / 2024
Last updated : 2024-04-26
Full Time
IT Outsourcing & Consulting
$41k-55k (estimate)
04/28/2024
05/09/2024
bcforward.com
CARMEL, IN
3,000 - 7,500
1998
Private
JUSTIN CHRISTIN
$50M - $200M
IT Outsourcing & Consulting
BCforward engaged in offering information technology and staffingsolutions.
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