***Applicants MUST be okay working hybrid in Tempe and working overnight***

An employer in the Tempe, AZ area is looking for a large group of Transportation Specialists to work hybrid as they are staffing up for one of this company’s busiest time of the year. These individuals will be responsible for taking a heavy amount of phone calls and helping coordinate and communicate between carriers and facilities. This is a heavy phone support role taking mostly calls from truck drivers, so we are looking for candidates who are comfortable taking a heavy number of inbound calls and helping resolve issues.

We are looking for individuals who are driven, have excellent communication skills and are quick learners. In addition, we are looking for individuals who have flexibility with schedules, are willing to work mandatory overtime up to 20 hours of OT per week for occasional weeks of the year, and must be comfortable working holidays including MLK Day, Easter, Memorial Day and 4th of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve and New Years Eve.

Desired Skills and Experience:

• 1 years of recent relevant experience in a heavy phone support role
• Strong communication and customer service skills and patience, must be comfortable in a heavy phone support role.
• Experience using Excel and overall tech savvy
• Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment
• Must have a flexible schedule and be ok with overtime
• Must be ok working through holidays such as Fourth of July, Labor Day, Thanksgiving, Black Friday, Christmas Eve, New Years Eve
• Able to start either Monday 5/20 or 5/27
• Able to consistently work weekends
• Able to work either of the following shifts: 10:30PM to 9:00AM, Sunday-Wednesday or Wednesday-Saturday
• Able to work a HYBRID schedule in Tempe, AZ

Pay = $20.82/hr

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Job Type: Contract

Pay: $20.82 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Shift:

• 10 hour shift
• Overnight shift

Weekly day range:

• Every weekend

Work setting:

• Hybrid work

Education:

• High school or equivalent (Required)

Experience:

• over the phone support: 1 year (Required)

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• Tempe, AZ 85284 (Required)

Work Location: Hybrid remote in Tempe, AZ 85284