About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world's most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 50 countries across the world, BCD M&E's team of 1,800 people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can't guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at

Business Analyst

About the role:We are seeking a Business Analyst to join our dynamic team. This role measures and reports on the results and performance of the business including financial, operational, KPI and SLA achievement. Resourcing & workload metrics, data mapping (with purchaser's data team), activity & forecasting as well as QC reporting are part of this role. In addition, supplier M&E spend categories and vendor reporting, BU level dashboards and benchmarking intelligence are required.

As a Business Analyst, you will:
* Analyze, interpret, and tell a story from client financial, operational, and performance data entered in the meetings management tool that provides fact-based recommendations to drive SMM program enhancements, reduce costs, manage staffing levels (i.e., forecasting and workload metrics), streamline process, and increase savings.
* Be responsible for SMM program level data and reporting including data mapping and data from other suppliers. BCD is not responsible for other suppliers' data integrity, but BA will provide ongoing Quality Control reporting to main point of contact at Third-Party Suppliers to correct their data errors.
* Make recommendations for process improvements through data analysis.
* Monitor performance of data input to ensure accuracy and data completeness.
* Ensure accurate and appropriate reporting is implemented to support SLA and KPI reporting.
* Keep job-related reporting Standard Operating Procedures (SOPs) up-to-date and accurate.
* Assist account leadership team with on-demand reporting requests and analytical needs.
* Monitor data integrity of BCD data through QC report (i.e., supplier M&E spend categories and vendors) and identify trends for correction and training.
* Develop and maintain the report production schedule and BU level dashboards.
* Work closely with client's Data Analyst to include, but not limited to, on demand reporting support.
* Test the systems of record for consistency and properly escalate issues for a quick resolution; ensure that all proper parties are informed of issues.
* Benchmark data against industry, regional, and global standards to assist in developing roadmaps.
* Participate in training of newly hired employees regarding data capture, entry and governance.

You're good at:* Keeping abreast of changes in technology and the meeting industry to look for new ways of delivering value through reporting and analytics.
* Utilizing Microsoft Office Suite (including Excel, Power BI and PowerPoint)
* Financial storytelling
* Writing SQL queries
* Written and verbal communication
* Organization and time management
* Meetings management technology (preferred)

You need to have:

• Bachelor's degree
• Minimum of 5 years analytics experience

You should know:

• This role is virtual and operates in the Eastern time zone.
• Up to 10% travel may be required.

THE PERKS

Flexible WorkingWe believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to GrowOur line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voiceWe thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your moveThe diversity of roles across BCD M&E's global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there's always room to move.

We've got you covered
Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We're positive. You'll love it.It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Business Analyst is between $60,000 - $75,000 The actual pay depends on your skills, qualifications, experience, geographical location, and project budget.

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